Dynamic and detail-oriented with strong communication skills and a proven track record at Compass One Healthcare/ Health First. Adept at managing high-pressure situations while ensuring meticulous sanitation and efficient coordination in the operating room. Recognized for reliability and teamwork, consistently prioritizing tasks to enhance patient care and operational efficiency.
Overview
9
9
years of professional experience
Work History
Operating Room Assistant
Compass One Healthcare / Health First
02.2022 - Current
Terminally cleaned and disinfected patient exam rooms, surgery suites (specifically surgical equipment) and common areas to promote sanitary treatment and services environment.
Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
Minimized disruptions to hospital operations with efficient coordination of housekeeping services around surgery schedule.
Maintained communication with OR staff
Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
Supported surgery setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
Ensured all supplies in common areas are stocked.
Administrator
DOCCS Urgent Care
09.2016 - 12.2021
Greeted visitors and patients upon arrival, offered assistance, and answered questions to build rapport and retention.
Handled sensitive information with discretion, maintaining client confidentiality at all times.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Managed multi-line phone systems, directing calls to appropriate departments for efficient communication.
Managed high-stress situations calmly, providing reduced time for urgent patients.
Provided referrals to local clinics, urgent care centers and hospitals for patients based on query responses.
Answered patient inquiries and provided information about healthcare services and or insurance payments.
Completed data entry and filing to keep records updated for easy retrieval.
Routed incoming mail and messages to relevant personnel without delay.
Front Desk Receptionist
Turbo Clinic
03.2021 - 08.2021
Seasonal Position
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Scheduled, coordinated and confirmed appointments and meetings.
Facilitated smooth communication between departments by accurately relaying messages and information.
Traveled to various locations to obtain parts and components from vendors and salvage operations.
Maintained accurate records of completed repairs, ensuring proper documentation for future reference.
Supervisor, Director, Project Engineer and Resident Regional Director of Operations at Compass One Healthcare/Crothall HealthcareSupervisor, Director, Project Engineer and Resident Regional Director of Operations at Compass One Healthcare/Crothall Healthcare