Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Work Preference
Quote
Software
Websites
Work Availability
Timeline
Hi, I’m

Helen Wallace

Wesley Chapel,FL
Helen Wallace

Summary

HELEN WALLACE
COSMETOLOGIST

PROFESSIONAL SUMMARY:
A visionary Cosmetologist with over 20 years of experience, seamlessly blending military precision with beauty industry innovation. My expertise lies in leadership, organization, and adaptability, consistently elevating client satisfaction and salon operations through advanced techniques and strategic inventory management. I am unwaveringly committed to setting new standards in beauty services and upholding high hygiene standards to ensure a safe and clean environment.

With over three decades of leadership and logistics expertise, I excel in supervisory roles, team development, and analytical thinking. My transition from military service to the beauty industry has sharpened my focus on operational efficiency and client satisfaction. I possess a keen eye for analyzing market trends and swiftly adapting to them, resulting in the cultivation of a loyal clientele through exceptional service and personal attention. My background brings a unique blend of precision and creativity, making me an invaluable asset to any organization.

Overview

20
years of professional experience

Work History

US ARMY
Tampa, FL

Liaison Team Chief
08.2020 - 04.2024

Job overview

  • Managed a six-person Logistics Support team providing logistics support to 3 countries with an eight hundred thousand dollar annual budget.
  • Participate in professional development workshops to enhance skills.
  • Implement advanced training protocols to boost organizational capabilities.
  • Utilize innovative communication tools to streamline team efforts while introducing digital tools to optimize operational workflows.
  • Deliver operational insights to clients, empowering informed decisions and driving improved outcomes.
  • Maintained an overall safe work environment with employee training programs and enforcement of safety procedures.
  • Cultivated positive relationships with vendors to deliver a timely and cost-effective supply of services and materials.
  • Assisted in recruitment to build a team of top performers.

US ARMY
Doral, FL

Surface Mobility Officer
08.2017 - 08.2020

Job overview

  • Resolved customer issues promptly, ensuring professional service and client satisfaction with a 1% margin of error.
  • Enhanced product awareness by advising clients on optimal usage, increasing product adoption, and six hundred thousand dollar cost savings.
  • Accurately predicted client needs, managing supply requirements to meet demand in less than 48-hour window.
  • Increased organizational knowledge of industry trends through workshops and conferences on emerging and new knowledge.
  • Mentored junior staff, improving team skills and cohesion and fostering a collaborative environment.
  • Integrated intelligence activities into other military operations, plans, and programs.
  • Supervised manual and automated supply strategies and connected with supply and data processing teams to facilitate communication and collaboration.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

US ARMY
Charleston, SC

Operations Officer
06.2015 - 08.2017

Job overview

  • Enhanced mission alignment by revising operational procedures, and improving strategic outcomes.
  • Optimized supply chain by streamlining inventory management, ensuring efficient resource allocation with less than 5% error. .
  • Evaluated and improved port operations, leading to more efficient cargo distribution processes.
  • Interfaced with department heads to establish tracking mechanisms and processes that created clear and effective information flow internally and with customers.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Oversaw projects to help goals, tasks and milestones align with organizational strategy.

US ARMY
Daegu

Logistics Planner
12.2012 - 06.2014

Job overview

  • Planned and delivered tailored logistics services, enhancing client satisfaction and trust.
  • Optimized inter-agency logistics processes through strong partnerships.
    Implemented project management strategies for joint command post exercises.
  • Strategized best methods and tactics for efficient storage and handling of remains and associated personal effects.
  • Conducted detailed analysis of sustainment needs, improving operational support.
  • Implemented innovative supply chain strategies to support the strategic planning of large-scale military operations.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
  • Developed and implemented strategies to reduce costs and improve quality of service, resulting in a one million dollar cost savings of 18 months.
  • Created, managed, and forecasted budgets related to logistics and transportation.

US ARMY

Theater Mortuary Affairs Officer
06.2010 - 06.2011

Job overview

  • Oversaw mortuary services, ensuring meticulous attention to detail and professionalism.
  • Managed comprehensive records and documentation, enhancing accuracy and reliability.
  • Trained and supported team growth and development in forensic identification procedures, improving efficiency and operational standards.
  • Developed new protocols, significantly reducing processing times by 60%, and improving workflow to meet the 24 hr repatriation standard.
  • Analyzed operational challenges and implemented effective solutions to streamline processes.

Education

Defense Joint Staff College
Norfolk, VA

Joint Operations Planner Certification
08.2019

University Overview

Department of Defense Joint Service Organizational Leadership, graduated with honors, recognized for doctorate-level analysis on military service professional development techniques at the intermediate phase

Command And General Staff College
Fort Leavenworth , KS

Certificate of Professional Development: Military Leadership, Military and Strategic Leadership Joint Planning Transportation Officer Certification, US Army
06.2015

University Overview

Florida Institute of Technology
Melbourne, FL

Master of Science from Supply Chain Management, Strategic Logistics
12.2012

University Overview

American Public University System
Charleston, WV

Bachelor of Arts from Interdisciplinary Studies
03.2005

University Overview

Central Texas College
San Antonio, TX

Associate of Arts from Educational Leadership and Professional Development
04.2001

University Overview

Skills

  • Cosmetology
  • Hairstyling
  • Hair Coloring and Highlighting
  • Strong manual dexterity
  • Management
  • Adaptability
  • Team Building and Team Collaboration
  • Analytical Thinking
  • Time Management
  • Exceptional Communication and Decision-making
  • Leadership and Problem-solving
  • Sanitation Practices
  • Extension trained

Certification

  • Certified Luxury extension consultant and installer ( Bellami Hair Co.)
  • Master Braider, Cocoamynt LLC

Affiliations

Affiliations
  • Professional Beauty Association

Work Preference

Work Type

Full TimePart TimeInternship

Work Location

On-SiteHybrid

Important To Me

Company Culture4-day work weekCareer advancementWork-life balance

Quote

Beauty begins within
Helen Wallace

Software

Microsoft office suite

Websites

Availability
See my work availability
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Timeline

Liaison Team Chief
US ARMY
08.2020 - 04.2024
Surface Mobility Officer
US ARMY
08.2017 - 08.2020
Operations Officer
US ARMY
06.2015 - 08.2017
Logistics Planner
US ARMY
12.2012 - 06.2014
Theater Mortuary Affairs Officer
US ARMY
06.2010 - 06.2011
Defense Joint Staff College
Joint Operations Planner Certification
Command And General Staff College
Certificate of Professional Development: Military Leadership, Military and Strategic Leadership Joint Planning Transportation Officer Certification, US Army
Florida Institute of Technology
Master of Science from Supply Chain Management, Strategic Logistics
American Public University System
Bachelor of Arts from Interdisciplinary Studies
Central Texas College
Associate of Arts from Educational Leadership and Professional Development

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