Lead my store to $70+ million a year , improved from $65 million
Lead my previous store to 11/13 green operational metrics for the first 6 months of the year before being promoted to a Super Target
Lead my store to a Net Promoter Score (Guest Experience) to an 82; which was #1 in our district
Lead my store to #1 in the district with Guest Loyalty
Successfully filled and retained talent in 12 open positions within my store in my first 4 months in role
District Community captain, successfully drove my district to 400+ hours my first 2 months in role
District Campus Recruiting Captain
Promoted 8 team members to next level assignments ranging from Store Director, Executives, and Team Lead
Executive Team Leader, Human Resources
Target
Charlotte, NC
10.2014 - 07.2019
Promoted to a +$40 million store with 200+ team members
Servdo as a consultant for all Human Resource functions; staffing and hiring, employee relations, disciplinary actions, training, payroll, talent and develop, and succession planning
District Trainers for new Human Resource Executives and Team Leaders
Supervised two Human Resource Team members
Lead Talent Development function in establishing and overseeing training/development programs, mentoring, and online learning platforms
Responsible for identifying talent and overseeing succession planning’s, engagement and performance review
Lead all staffing processes; proactively planned for hiring needs to ensure the store is staffed in all work centers
Developed a strong training culture and ensure company tools and programs are consistently implemented
Understand turnover and assemble effective action plans
Problem solved employee issues and concerns
Provided coaching performance and development counseling and coaching for team members and leaders
Lead communication between employees and supervisors, corrective action and disciplinary planning and explanation of Target policies and procedures
Maintained I-9 forms and other confidential files
Lead new team members on boarding process
Ensured recognition of great performance is consistently supported and given to all team members
Campus recruiter; Attended career fairs to recruit new talent and speak about the opportunities Target has to offer
Completed leader on duty shifts, ensure all store operations are complete in a timely manner during shift
Community Captain; lead our stores volunteer events and provide donations to the community
Conducted chat sessions with team members to determine the teams moral and hear their feedback
Executive Team Leader, Logistics Operations
Target
Cleveland, Ohio
03.2017 - 11.2017
Managed the day-to-day operations of the logistics team (early morning , presentation , pricing , instocks , ship from store ,and backroom teams)
Lead receiving processes, freight flow and replenishment, transition, productivity results and backroom inventory management
Supervised teams, ensuring safe working environment and meeting team expectations
Developed my team by ensuring proper training and certifications were completed
Recruited, selected and developed and retained talented team members
Ensured great guest service by interacting with guests and team members
Education
Certificate - Human Resources Management
Baldwin Wallace University
Berea, OH
05.2014
Bachelor of Arts - Public Relations
Baldwin Wallace University
Berea, OH
05.2012
Skills
Proficient in Workday, PowerPoint , Microsoft Excel, and Microsoft Word