Promise Robinson
Haltom City,TX
Summary
Dedicated and team-oriented professional with excellent interpersonal skills, strong work ethic, and a desire for continuous learning. Seeking a challenging position with a company that values hard work and rewards performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Teacher, Two-Year-Olds Classroom
Childcare Network
Haltom City, TX
11.2023 - Current
- Maintained a safe and disciplined learning environment.
- Provided guidance and support to teachers in promoting positive behaviors among students.
- Partnered with parents to develop and assess individual student progress reports and goals.
- Engaged in regular communication with children's parents and guardians to discuss daily activities, behaviors, and challenges.
- Provided support to children by assisting with tasks like toileting, feeding, and nap times.
Cashier/Customer Service
Supreme Hair & Beauty
Fort Worth, TX
03.2023 - Current
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Addressed customer complaints effectively and following established company protocols.
- Answered customer inquiries regarding store policies and procedures.
- Delivered outstanding customer service and effectively communicated the benefits of loyalty programs to drive sales growth.
- Managed transactions through a cash register or POS system involving payment by cash, check, and credit card.
- Executed cash and credit card payments, accurately issuing receipts and tendering appropriate change.
Patient Access Representative
Solis Mammography
Haltom City, TX
06.2022 - 10.2023
- Ensured accurate collection of patient data, authorization confirmation, and timely handling of deposits and co-payments at the pre-registration stage.
- Extended a polite and professional welcome to all patients and visitors.
- Ensured accuracy of all data entered into computer system.
- Answered phones promptly in a professional manner.
- Protected patient privacy by following strict HIPAA guidelines.
- Verified insurance coverage for services provided by the facility.
Education
Certification in Phlebotomy - Phlebotomy
Stone Academy
Texas09-2024
Skills
- First aid and CPR certified
- Child Care
- Punctual
- Data Entry
- Inbound and Outbound Calling
- Scheduling
- Typing [42] WPM
- Customer Service
Certification
- Certified Phlebotomy Technician, 10/01/23, 10/01/25
- BLS Certification, 10/01/23, 10/01/25
Personal Information
Reliable transportation, Willing to relocate
References
References available upon request.
Timeline
Lead Teacher, Two-Year-Olds Classroom
Childcare Network
11.2023 - Current
Cashier/Customer Service
Supreme Hair & Beauty
03.2023 - Current
Patient Access Representative
Solis Mammography
06.2022 - 10.2023
Certification in Phlebotomy - Phlebotomy
Stone Academy
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