Promises Freeman
Fort Worth,TX
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
Substitue
Childcare CC
03.2023 - 11.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Increased overall class participation by fostering a positive and inclusive learning environment.
- Developed and implemented engaging lesson plans, enhancing students'' critical thinking skills.
Customer Experience Sales Floor Associate
Hello Fresh
09.2022 - 02.2023
- Enhanced customer satisfaction by providing personalized assistance and product recommendations on the sales floor.
- Increased overall store revenue by upselling and cross-selling relevant products to customers.
- Contributed to the achievement of store sales goals through consistent delivery of exceptional customer service.
- Resolved customer issues promptly and professionally, resulting in repeat business and positive feedback.
Customer Sales Associate
QuikTrip
03.2021 - 02.2023
- Provided optimal customer engagement, resulting in increased sales conversions.
- Provided information on company offerings to promote products and services to customers.
- Maintained specialized knowledge of departmental merchandise to support customer questions and inform buying decisions.
Education
Associate Degree in Nursing - Nursing
Tarrant County College District
Fort Worth, TX05.2024
High School Diploma -
North Crowley High School
Fort Worth, TX05.2023
Skills
- Effective communication
- Interpersonal
- Time Management
- Leadership and team work
- Analytical skills
Timeline
Substitue
Childcare CC
03.2023 - 11.2023
Customer Experience Sales Floor Associate
Hello Fresh
09.2022 - 02.2023
Customer Sales Associate
QuikTrip
03.2021 - 02.2023
Associate Degree in Nursing - Nursing
Tarrant County College District
High School Diploma -
North Crowley High School
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