Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Prosenjit Barua

Richmond Hill,NY

Summary

Proven sales leader with a track record of boosting revenue and customer satisfaction at NYC GIFT'S TOWN through expert relationship building and strategic sales planning. Leveraged data analysis and competitor analysis to surpass sales targets by over 20%. Skilled in team collaboration and effective negotiation, consistently achieving and exceeding ambitious sales goals.

Overview

12
12
years of professional experience

Work History

Direct Sales Officer

NYC GIFT'S TOWN
11.2023 - Current
  • Enhanced customer satisfaction with timely follow-ups and personalized service.
  • Responded to customer needs by answering questions and providing detailed information about product.
  • Cultivated strong relationships, establishing trust and loyalty among clients.
  • Researched target market and identified customers' unique needs to suggest suitable products.
  • Developed strategic sales plans for achieving revenue growth and exceeding targets.
  • Trained junior sales staff, mentoring them on best practices and strategies for success.
  • Recommended and implemented strategic initiatives targeting new business to increase sales.
  • Implemented systems and procedures to increase sales.

Asst. General Manager, Sales & Marketing

Smart Narrow Fabrics (A Concern of N.R. Group)
12.2016 - 06.2023
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Resolved problems promptly to elevate customer approval.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Developed and implemented policies and procedures to improve customer service and satisfaction.
  • Analyzed sales data to identify and capitalize on trends, driving revenue growth.
  • Mentored and motivated team members to achieve challenging business goals.
  • Led team to achieve record-high customer satisfaction scores through dedicated service and attention to detail.
  • Conducted regular competitor analysis to stay ahead in market trends and offerings.
  • Implemented customer feedback system, leading to improved service offerings.

Sr. Manager, Sales

AllPlast Bangladesh Ltd. (Pran-RFL Group)
02.2013 - 10.2016
  • Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
  • Collaborated closely with marketing teams to develop targeted campaigns that drove significant increases in qualified leads and overall sales performance.
  • Conducted comprehensive market research to identify emerging trends, opportunities for growth, and potential risks to inform business strategy.
  • Connected with prospects through trade shows, cold calling and local-area networking.
  • Attended industry events and conventions to explain sales opportunities.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Implemented systems and procedures to increase sales.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Built relationships with customers and community to establish long-term business growth.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Education

MBA - Marketing

Southeast University
Dhaka, Bangladesh
09-2011

Skills

  • Sales planning
  • Relationship building
  • Performance tracking
  • Sales presentations
  • Competitor analysis
  • Sales reporting
  • Business networking
  • Promotional sales events
  • Sales forecasting
  • Team collaboration

Languages

English
Professional Working
Bengali
Native or Bilingual

Interests

  • Playing Sports
  • Volunteering
  • Outdoor Recreation
  • Music

Timeline

Direct Sales Officer

NYC GIFT'S TOWN
11.2023 - Current

Asst. General Manager, Sales & Marketing

Smart Narrow Fabrics (A Concern of N.R. Group)
12.2016 - 06.2023

Sr. Manager, Sales

AllPlast Bangladesh Ltd. (Pran-RFL Group)
02.2013 - 10.2016

MBA - Marketing

Southeast University

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Prosenjit Barua