Pross Twesigye

• Enhanced customer satisfaction by streamlining communication channels and improving response times.
• Developed innovative solutions to complex problems, resulting in improved organizational performance.
• Reviewed employee concerns and new opportunities to drive business strategies.
• Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
• Established long-term client relationships through consistent delivery of high- quality caregiving services

• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
• Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
• Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.

• Translated news items from English to Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Worked effectively in fast-paced environments.

Skilled at working independently and collaboratively in a team environment.

• Proven ability to learn quickly and adapt to new situations.