Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Prottoy Sarker

West Palm Beach,FL

Summary

Dedicated Gas Station Attendant with a proven track record of enhancing customer satisfaction through exceptional service and problem-solving. Increased customer satisfaction by 15% through attentiveness and efficient issue resolution. Skilled in maintaining cleanliness, cash handling, and leveraging basic programming knowledge to optimize administrative workflows. A strong team player with a collaborative mindset, fostering a welcoming atmosphere that contributed to a 12% boost in repeat business.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Gas Station Attendant

Greenacres Food Mart
06.2022 - Current

• Maintained a clean and organized work area, ensuring a professional and welcoming environment for customers.
• Ensured accurate cash handling and balanced the register at the end of each shift.
• Performed regular cleaning and sanitation of the premises, contributing to a hygienic and inviting atmosphere.
• Adhered to spill protocols, promptly addressing any gas or hazardous material spills.
• Developed strong customer relationships, driving a 12% increase in return visits through personalized service.
• Collaborated with team members to ensure seamless shift transitions and uninterrupted daily operations.
• Enhanced customer satisfaction by 15% through prompt, friendly, and efficient service during transactions.
• Resolved customer inquiries and issues quickly, contributing to a 17% rise in repeat business.
• Streamlined administrative processes by accurately completing daily paperwork for management review.

Education

Bachelor of Arts - Computer Science

Florida Atlantic University
Boca Raton, FL
12.2026

High School Diploma -

Suncoast High School
Riviera Beach, FL
06.2023

Skills

  • Python Programming (Basic)
  • Cloud Computing (AWS)
  • AWS Global Network
  • IT Support & Troubleshooting
  • Computer Hardware & Software Maintenance
  • System Administration
  • Network Configuration
  • Basic Security Knowledge
  • Operating Systems
  • Computational Thinking
  • Data Management
  • Problem-Solving
  • Customer Service
  • Cash Handling
  • Administrative Efficiency
  • Teamwork and Collaboration
  • Cleaning and Sanitation

Certification

  • CS50's Introduction to Computer Science, HarvardX - 04/2023
  • Introduction to Computer Science and Programming using Python, MITx - 08/2023
  • CompTIA A+, CompTIA - 12/2023 - Exp. 12/26
  • AWS Certified Cloud Practitioner, Amazon Web Services - 08/2024 - Exp. 08/2027

Timeline

Gas Station Attendant

Greenacres Food Mart
06.2022 - Current

Bachelor of Arts - Computer Science

Florida Atlantic University

High School Diploma -

Suncoast High School
  • CS50's Introduction to Computer Science, HarvardX - 04/2023
  • Introduction to Computer Science and Programming using Python, MITx - 08/2023
  • CompTIA A+, CompTIA - 12/2023 - Exp. 12/26
  • AWS Certified Cloud Practitioner, Amazon Web Services - 08/2024 - Exp. 08/2027
Prottoy Sarker