Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Prudence Ansah Aidoo

Yonkers,NY

Summary

Experienced and dynamic office manager skilled in facilitating day-to-day operational functions and driving the achievement of business objectives. Combines advanced organizational, technical, and business skills to optimize workflows and streamline processes. Committed to providing attentive support to both office staff and customers, consistently seeking opportunities for improvement.

Overview

5
5
years of professional experience

Work History

Office Coordinator

Boston Children's Health Physicians
01.2024 - Current
  • Assisted with budget preparation by tracking expenses related to office operations.
  • Prepared agendas for meetings and took minutes during meetings.
  • Greeted visitors and directed them to the appropriate area or person.
  • Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.

Office Assistant

Pm pediatrics
10.2022 - 11.2023
  • Answered all incoming calls
  • Scheduled appointments for patients
  • Greet and welcome patients with professionalism and welcoming attitude
  • Received/ requested Insurance copay and deductible information intake
  • Proficiently utilized ECW
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.

Front desk rep

Adira
02.2021 - 08.2022
  • Answered all incoming calls
  • Scheduled appointments and meetings for the staff and executive board
  • Greet and welcome patients with professionalism and a welcoming attitude.

Medical Biller

Statline Marketing
12.2019 - 09.2020
  • Verified insurance of patients to determine eligibility.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
  • Filed and updated patient information and medical records.
  • Collected payments and applied to patient accounts.

Education

Currently attending - Health Sciences

Monroe College
Bronx

Diploma -

Gorton High School
Yonkers
06.2016

Skills

  • Insurance
  • Bookkeeping
  • Front desk experience
  • Excel
  • Written communication skills
  • Verbal communication skills
  • Organized
  • Punctual
  • Multitasking abilities
  • Fast learner
  • Efficient employee

Languages

Italian
Native or Bilingual
Twi
Native or Bilingual

Timeline

Office Coordinator

Boston Children's Health Physicians
01.2024 - Current

Office Assistant

Pm pediatrics
10.2022 - 11.2023

Front desk rep

Adira
02.2021 - 08.2022

Medical Biller

Statline Marketing
12.2019 - 09.2020

Diploma -

Gorton High School

Currently attending - Health Sciences

Monroe College

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Prudence Ansah Aidoo