Prudence Ansah Aidoo
Yonkers,NY
Summary
Experienced and dynamic office manager skilled in facilitating day-to-day operational functions and driving the achievement of business objectives. Combines advanced organizational, technical, and business skills to optimize workflows and streamline processes. Committed to providing attentive support to both office staff and customers, consistently seeking opportunities for improvement.
Overview
5
5
years of professional experience
Work History
Office Coordinator
Boston Children's Health Physicians
Hawthorne, New York
01.2024 - Current
- Assisted with budget preparation by tracking expenses related to office operations.
- Prepared agendas for meetings and took minutes during meetings.
- Greeted visitors and directed them to the appropriate area or person.
- Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
Office Assistant
Pm pediatrics
Mamaroneck
10.2022 - 11.2023
- Answered all incoming calls
- Scheduled appointments for patients
- Greet and welcome patients with professionalism and welcoming attitude
- Received/ requested Insurance copay and deductible information intake
- Proficiently utilized ECW
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
Front desk rep
Adira
Yonkers
02.2021 - 08.2022
- Answered all incoming calls
- Scheduled appointments and meetings for the staff and executive board
- Greet and welcome patients with professionalism and a welcoming attitude.
Medical Biller
Statline Marketing
Tarrytown, NY
12.2019 - 09.2020
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Collected payments and applied to patient accounts.
Education
Currently attending - Health Sciences
Monroe College
BronxDiploma -
Gorton High School
Yonkers06.2016
Skills
- Insurance
- Bookkeeping
- Front desk experience
- Excel
- Written communication skills
- Verbal communication skills
- Organized
- Punctual
- Multitasking abilities
- Fast learner
- Efficient employee
Languages
Italian
Native or Bilingual
Twi
Native or Bilingual
Timeline
Office Coordinator
Boston Children's Health Physicians
01.2024 - Current
Office Assistant
Pm pediatrics
10.2022 - 11.2023
Front desk rep
Adira
02.2021 - 08.2022
Medical Biller
Statline Marketing
12.2019 - 09.2020
Diploma -
Gorton High School
Currently attending - Health Sciences
Monroe College
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