Overview
Work History
Timeline
Generic

Prudence Williams

Harrisburg,PA

Overview

24
24
years of professional experience

Work History

Center Director

TodayCare Children's Centers LLC
Harrisburg, PA
07.2024 - 10.2024
  • Establish quality vision for the center. Manage adherence to quality PA standards in accordance with the vision and with state and local requirements.
  • Develop general educational curriculum; collaborate with staff to develop positive learning activities; manage adherence to state and company regulations.
  • Maintain student records in accordance with established enrollment procedures and guidelines.
  • Monitored employees yearly educational/training requirements according to state guidelines.
  • Develop relationships with families and maintain communications with the families of current and prospective students through direct conversation, newsletters and parent handbook.
  • Implement community outreach activities to maintain and promote positive community relationships.
  • Maintain positive relationships with regulatory agencies; ensure legal and financial compliance.
  • Oversee all office functions including payroll, accounts payable and receivable, tuition billing and payment, human resources and personnel management (staff supervision) and purchasing.
  • Resolve conflicts (including corrective action when necessary) to ensure a positive experience for everyone.
  • Manage budget planning and review.
  • Establish illness and emergency procedures; ensure staff is trained appropriately.
  • Implement strategic plans and goals in keeping with the mission of the program.
  • Maintain a personal professional development plan to ensure continuous quality improvement.

Account Executive

Lifetouch/Shutterfly
Harrisburg, PA
03.2022 - 07.2024
  • Coordinated picture day schedules and allocated resources in collaboration with schools, photography leaders, and sales partners, ensuring smooth operations and timely delivery of services.
  • Maintained databases, calendars, and filing systems to organize information efficiently, facilitating easy access and retrieval of relevant data.
  • Communicated effectively with partners, providing updates on job completion, and addressing any queries promptly.
  • Utilized Salesforce and other internal tools to manage Account Touch Points, engaging in phone and email interactions to maintain strong client relationships.
  • Verified and updated crucial picture day information in databases by working closely with accounts, ensuring accuracy, and streamlined processes.
  • Conducted follow-up customer service calls post-picture day, gathering feedback and insights to contribute to continuous improvement of future picture days.

Scholarship Counselor

Pennsylvania Child Care Association
Lemoyne, PA
11.2018 - 01.2021
  • Administered education scholarships to eligible applicants, ensuring timely disbursement of funds.
  • Offered educational guidance to students enrolled in Early Childhood classes, providing support and assistance throughout their academic journey.
  • Conducted calls with applicants, addressing their questions, sharing relevant information, and guiding them through the scholarship application process.
  • Calculated quarterly reimbursements to eligible students, accurately processing financial transactions.
  • Prepared acceptance and compensation packages for scholarship recipients, ensuring clarity and completeness of information.
  • Conducted audits and prepared spreadsheets to track and manage student accounts, ensuring accuracy and transparency of financial records.

Lead Educator, Administrator in Charge

Defense Logistics Agency, Child Development Center
New Cumberland, PA
12.2007 - 11.2018

Director

Keystone Math & Science Academy, Inc.
Harrisburg, PA
06.2006 - 07.2007
  • Conducted audits of the financial budget, ensuring accurate documentation of all financial transactions.
  • Interviewed qualified applicants, assessing their experience, education, and skills to determine suitability.
  • Performed background checks and drug testing for qualified applicants and provided detailed information regarding job duties, benefits, and working conditions, ensuring transparency and informed decision-making.
  • Conducted new employee orientation, familiarizing individuals with company policies and procedures.
  • Maintained employment records, auditing and processing required paperwork to ensure regulatory compliance.
  • Calculated and submitted employee payroll on a bi-weekly basis, ensuring timely and accurate compensation.

Director, Lead Preschool Teacher

Heavenly Place Child Care & Learning Center
Harrisburg, PA
09.2002 - 01.2006
  • Created, audited, and documented financial budgets, ensuring accurate recording of all financial transactions.
  • Conducted monthly audits on accounts receivable and accounts payable invoices to maintain compliance.
  • Analyzed, calculated, and submitted payroll on a bi-weekly basis, ensuring timely compensation for employees.
  • Conducted interviews with applicants, assessing their experience to determine suitability for open positions.
  • Contacted references, performed background checks, and conducted drug testing on job applicants to ensure a qualified and trustworthy workforce.
  • Informed applicants about job details, including duties, benefits, and working conditions, ensuring transparency and clarity in the hiring process.

Accountant

Highmark, Pennsylvania Blue Shield
Camp Hill, PA
08.2000 - 09.2002
  • Conducted comprehensive financial analysis by preparing, auditing, and interpreting data, enabling informed decision - making and strategic planning.
  • Developed, implemented, and maintained efficient record-keeping and accounting systems, ensuring accuracy, compliance, and streamlined processes.
  • Prepared and analyzed financial statements, including trial balance, income statements, balance sheets, and cash flow statements, ensuring accuracy and adherence to accounting standards.
  • Managed and audited excel spreadsheets and accounting databases, effectively organizing and tracking financial data for various accounts and projects.
  • Executed journal entry preparation and review processes, ensuring accurate recording of financial transactions and maintaining up-to-date and reliable financial records.
  • Assisted in the development and documentation of departmental accounting procedures, contributing to process improvements, and ensuring efficient and effective financial operations.

Timeline

Center Director

TodayCare Children's Centers LLC
07.2024 - 10.2024

Account Executive

Lifetouch/Shutterfly
03.2022 - 07.2024

Scholarship Counselor

Pennsylvania Child Care Association
11.2018 - 01.2021

Lead Educator, Administrator in Charge

Defense Logistics Agency, Child Development Center
12.2007 - 11.2018

Director

Keystone Math & Science Academy, Inc.
06.2006 - 07.2007

Director, Lead Preschool Teacher

Heavenly Place Child Care & Learning Center
09.2002 - 01.2006

Accountant

Highmark, Pennsylvania Blue Shield
08.2000 - 09.2002

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Prudence Williams