Summary
Overview
Work History
Education
Skills
Projects
RELEVANT COURSES
LEADERSHIP/ORGANIZATIONS
Timeline
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Prudhvi Naik Banoth

West Chester,PA

Summary

My proven track-record of success in strategy and operations roles is due to my strong work ethic, achievement-oriented mindset, and an inherent fascination with solving problems. I disdain maintaining the status quo when processes are problematic, are failing to capture the value proposition, or are harming the customer experience.

I deliver results while facing ambiguity and regularly-shifting priorities. I am comfortable putting my head down to develop business cases and financial models, as well as leading or contributing to cross-functional teams working to drive change. All of my work experience to date involves working with, presenting to, and influencing the executive team and senior management.

Overview

6
6
years of professional experience

Work History

Specialist

Apple
King Of Prussia, PA
08.2024 - Current
  • Implemented personalized sales strategies, technology solutions, increasing customer satisfaction ratings
  • Generated potential sales leads by using lead-generation and research tools during the first 3 months
  • Formulated solutions and presented products and solutions persuasively and effectively while linking benefits to the client's business objectives and needs
  • Proactively qualified leads and sales prospects by understanding business profile, buying process, requirements, and timeline expectations

Senior Process executive

Cognizant Technologies
Hyderabad, India
04.2022 - 07.2023
  • Client: Google
  • Build an understanding of business, customer needs and problems, and scope projects to design
  • Collaborated with stakeholders to prioritize work, align on approaches, drive execution, track progress and access impact
  • Present key findings and recommendations to stakeholders at various levels of organization to drive decision making
  • Structure and implement analysis and synthesise the findings of a set of data and tools (e.g., data Visualisation, dashboard reporting)
  • Implemented quality control measures to reduce errors and enhance overall process efficiency.

Customer Experience Quality Operations Associate

Amazon
Hyderabad, India
06.2019 - 04.2022
  • Perform data collection tasks related to Amazon Go Service
  • Assisted in stakeholder communication and facilitated cross-functional coordination to ensure customer’s having happy shopping
  • Communicating with customers via chat, call and email if needed
  • Participated in team meetings focused on identifying opportunities for process optimization.
  • Developed and implemented operational procedures to ensure efficient workflow.
  • Developed training and employee development materials to improve team performance.

Education

Master of Science - Business Analytics

St Francis College
Brooklyn, NY
05-2025

Bachelor of Science - Computer Science

Cmr College of Engineering And Technology
Hyderabad, India
05-2019

Skills

  • Power BI Dash-boarding
  • Basic C, SQL
  • Digital Marketing
  • Apple search Ads
  • Business reporting
  • Analytical thinking
  • Customer relations
  • Root-cause analysis
  • Microsoft Word, Excel, PowerPoint
  • Sales strategies

Projects

Major : Change detection of water resources using satellite images - Designed a toolkit using Python Qt & UIC to monitor the ground water resources, Calibrated with Water Resources Department as well as Environment protection Societies.

Minor : Big Mart Sales Analysis - Built a predictive model and to predict the sales of each store.

RELEVANT COURSES

  • Predictive Analysis
  • Business Forecasting
  • Data Mining
  • Marketing for Managers
  • Operations Management
  • Computational Methods
  • Data Analytics
  • Business Intelligence
  • Human Resources

LEADERSHIP/ORGANIZATIONS

  • Make a Difference Club Treasurer April2024 - Present
  • Recruit, produce, and manage a team of organization on campus
  • Coordinate with other clubs, student organizations, honor societies, student worker positions

Timeline

Specialist

Apple
08.2024 - Current

Senior Process executive

Cognizant Technologies
04.2022 - 07.2023

Customer Experience Quality Operations Associate

Amazon
06.2019 - 04.2022

Master of Science - Business Analytics

St Francis College

Bachelor of Science - Computer Science

Cmr College of Engineering And Technology
Prudhvi Naik Banoth