Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
• Analyzing and evaluating issues in HR.
• Understanding and confidence in using specific systems and programs including excel, PowerPoint and database management.
• Process payments and benefits for Employees in leave duration.
• Worked on different HR databases like People soft, Salesforce, Time keeping systems,
• Payroll central, Dayforce, ADP etc.
• Handling entire CANANDA Leave operations.
• Performing Analysis like SLA, TTR, resource planning.
• Handling STD, PAR & MTY Payments for CANADA Employees.
• Involved in process simplifications.
• Conducting Team Huddles/activities for employee engagement.
• Sorted and organized files, spreadsheets, and reports.
• Analyzed problems and worked with teams to develop solutions.
• Participated in workshops and presentations related to projects to gain knowledge.
• Completed research, compiled data, updated spreadsheets, and produced timely reports.
• Collaborated with senior management on new initiatives to build confidence.
• Provided project progress updates and proposed solutions to issues.
• Gathered, organized and input information into digital database.
• Conducted regular reviews of operations and identified areas for improvement.
Implemented end-to-end automation of Return on Equity (ROE) ticket handling in Amazon using Robotic Process Automation (RPA) tools. Created software robots to navigate through Amazon's internal systems, interact with user interfaces, and perform tasks such as form filling, data retrieval, and processing of ROE tickets. Streamlined the ticket handling process, significantly improving efficiency and accuracy.