Pruitt Bryant
Cincinnati,OH
Summary
Proven leader and problem-solver, excelled at Wingstop Restaurant by enhancing customer satisfaction and minimizing cash discrepancies. Demonstrated exceptional team leadership and POS system operation, ensuring safety and efficiency. Skilled in conflict resolution and customer service, consistently achieving positive outcomes in high-pressure environments.
Overview
1
1
year of professional experience
Work History
Shift Leader
Wingstop Restaurant
Cincinnati, OH
06.2023 - Current
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Mover
Elite Midwest Moving Company
Cincinnati, OH
06.2023 - Current
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Loaded and unloaded trucks with customer possessions or merchandise.
- Moved furniture and boxes using utility dolly and truck ramp.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Inspected items for damage and reported issues to supervisor for resolution.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
- Strapped items down over protective padding to secure throughout transportation.
- Followed safety protocols to prevent accidents and injuries.
- Facilitated smooth communication between clients and the moving team, addressing any questions or concerns promptly.
- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
- Provided physical assistance during heavy lifting tasks as needed, minimizing risk of injury for both employees and clients'' possessions.
- Demonstrated strong problem-solving skills when faced with unexpected challenges during moves, finding effective solutions that satisfied clients'' needs.
- Communicated with customers courteously and professionally to drive satisfaction.
Education
Aiken High School
Cincinnati, OHSkills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Customer service focus
- Flexible Schedule
- Decision-making capabilities
- Conflict Resolution
- POS System Operation
Timeline
Shift Leader
Wingstop Restaurant
06.2023 - Current
Mover
Elite Midwest Moving Company
06.2023 - Current
Aiken High School