Coupa
PATRICK TURNER
Management Professional
Summary
Results-driven Management professional with experience in various operations including production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies. Track record of improving operational stability, efficiency and profitability. Strong collaborator with senior stakeholders, effectively prioritizing activities, translating business requirements into solutions and achieving defined objectives.
Overview
16
16
years of professional experience
4
4
Certifications
Work History
Operations Director
Simon Property Group
03.2021 - Current
- Reviewed financial and operational reports on regular basis to make effective decisions.
- Collaborated with executives to develop and execute strategic business plans.
- Managed and reported organizational finances.
- Supervised operational processes and procedures security, janitorial, engineering and maintenance services.
- Mentored employees and offered constructive feedback for performance improvement.
- Conducted audits of internal documents to validate transactions and provided financial guidance for resource allocation, inventory control and budgeting.
- Assessed tenant build-out project plans, spoke with clients, or designers and regularly visited job site to better understand project scope and ensure compliance.
- Reviewed contractor invoices, approving payments on acceptable work.
Operations Manager
Otto's Autos, LLC
03.2020 - 03.2021
- Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion
- Developed and implemented accounting, financial and operational systems
- Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems
- Maintained accounting ledgers by verifying and posting account transactions
- Reviewed operating budget periodically to analyze trends affecting budget needs.
Warranty Planning and Engineering Supervisor
BMW of North America, LLC
01.2019 - 02.2020
- Coordinated projects at different stages with simultaneous deadlines and fast-paced schedules
- Established and enforced clear goals to keep employees working collaboratively
- Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality
- Enhanced group productivity 15% by developing and implementing new strategies
- Conducted evaluations and reviews for 12 employees
- Negotiated with vendors and suppliers and administered contracts
- Investigated equipment failures, identified causes and initiated methods to resolve such issues
- Managed supplier key performance indicators and checked materials for compliance with specifications.
Warranty Engineer
BMW of North America, LLC
06.2016 - 01.2019
- Strategized and implemented methods for streamlining processes, controlling costs and modernizing operations
- Managed logistics of incoming and outgoing components shipments
- Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge
- Maintained operations below 1.2% error rate by verifying strict compliance with established processes
- Marked obligated products with grades and accepted or rejected designations.
Buyer
BMW of North America, LLC
10.2014 - 06.2016
- Process, ordering, and auditing of over $450 million dollars in goods and services annually with responsibility for over 2,000 purchase orders
- Led sourcing projects to ensure on-time delivery of purchased materials
- Recommended optimal suppliers after qualifying vendors and evaluating proposals
- Built competitive bidding environment with broad range of suppliers
- Negotiated favorable contracts and determined lowest possible cost, factoring in quality and reliability, by analyzing data.
Associate Buyer
BMW of North America, LLC
07.2013 - 10.2014
- Spent time negotiating with suppliers regarding materials and products to obtain best pricing
- Reviewed and restructured the department training documents to better support new hires and system implementations
- Created and lead the Request for Proposal for BMW's company-wide fulfillment initiative
- Successfully merged 6 contracts to one main vendor and streamlined the procurement process.
Skills
Performance reportingundefined
Software
Microsoft 365 Applications
JD Edwards
Sharepoint
SAP
AS400
Anaplan
Power Bi
QuickBooks
Certification
ISO 9001:2015 Auditor
Timeline
Operations Director
Simon Property Group
03.2021 - Current
Operations Manager
Otto's Autos, LLC
03.2020 - 03.2021
Warranty Planning and Engineering Supervisor
BMW of North America, LLC
01.2019 - 02.2020
Warranty Engineer
BMW of North America, LLC
06.2016 - 01.2019
Buyer
BMW of North America, LLC
10.2014 - 06.2016
Associate Buyer
BMW of North America, LLC
07.2013 - 10.2014
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