Google Workspace
Angel Roldan
Tech Enthusiast
Fort Worth,Texas
Summary
Passionate Tech specialist with a background in social media management, event promotion, and sales. Self-taught in regards to the Web3 and crypto space, as well as various programming languages resulting in beginner knowledge. Proficient in building and troubleshooting PCs, with a business on the side. Strong interpersonal and communication skills, aside from being bilingual and reliable. Eager and ready to work alongside a team that shares the same interests.
Overview
5
5
years of professional experience
Work History
Business Office Associate
CarMax
Arlington, Texas
06.2022 - 11.2022
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding, prior to approval.
- Collected, arranged, and input information into database system.
Customer Service Specialist
Uline Shipping Supplies
Coppell, Texas
09.2021 - 06.2022
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Complied with company policies and procedures by encouraging positive and effective work environment among employees.
- Maintained and managed customer files and databases.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
Social Media Manager / Event Promoter
Wasted Presents
Huntington Beach, CA
05.2020 - 06.2021
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed relationships with influencers to grow reach of company and create wider visibility.
- Helped with the growth of @Wastedpresents on Instagram
Receptionist
LA Fitness
Garden Grove, California
01.2019 - 04.2020
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Directed guests and appointments to fitness consultants to increase membership enrollments.
- Recorded equipment, facility and janitorial issues to facilitate maintenance.
- Checked members into gym by scanning badges.
Geek Squad Agent
BestBuy
Garden Grove, CA
03.2018 - 01.2019
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Adjusted machine settings to maximize performance and equipment longevity.
- Maintained inventory of repair supplies and ordered parts.
Waiter
ABURI Sushi
Long Beach, CA
06.2017 - 01.2018
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Trained new servers on restaurant policies and procedures.
- Increased sales significantly by upselling higher-end products to customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
No Degree - Computer Science
Orange Coast College
Costa Mesa, CA 05.2001 -
Skills
Crypto, Web3, Blockchain
undefinedSoftware
Microsoft Office
Linux
Python Solidity
Javascript
Github
Timeline
Business Office Associate
CarMax
06.2022 - 11.2022
Customer Service Specialist
Uline Shipping Supplies
09.2021 - 06.2022
Social Media Manager / Event Promoter
Wasted Presents
05.2020 - 06.2021
Receptionist
LA Fitness
01.2019 - 04.2020
Geek Squad Agent
BestBuy
03.2018 - 01.2019
Waiter
ABURI Sushi
06.2017 - 01.2018
No Degree - Computer Science
Orange Coast College
05.2001 -
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