Pui Charoenkul
Waltham,MA
Summary
Professional Summary
- Hardworking and passionate job seeker with strong organizational skills.
- Ready to help team achieve company goals.
- Detail-oriented team player with strong organizational skills.
- Enthusiastic and takes pride in providing excellent customer service.
- Highly motivated and eager to learn new skill.
- I would welcome the opportunity to receive training and expand my skill set in any areas that could benefit the company.
Overview
20
20
years of professional experience
Work History
Pastry Helper
Solodko
02.2024 - Current
- Managed time effectively to complete assigned tasks within tight deadlines while maintaining attention to detail.
- Reduced food waste through proper storage, rotation, and inventory management of ingredients.
- Increased kitchen efficiency by multitasking between multiple projects during peak hours without sacrificing quality control.
- Adhered to dietary restrictions for specific clients by preparing gluten-free or vegan options upon request.
- Fostered a safe work environment by adhering to safety protocols for handling sharp tools and hot surfaces.
Cafe Barista
Cafe Ollo
03.2024 - 06.2024
- Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
- Promoted a welcoming atmosphere by greeting each guest warmly upon arrival while anticipating their needs throughout their visit.
- Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
- Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.
- Greeted guests, promoted specials, and took orders.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Streamlined sandwich assembly process for increased efficiency and improved service times.
- Developed mastery of menu offerings to recommend appropriate options based on customer preferences or dietary restrictions.
Barista
Praline
11.2023 - 02.2024
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Helping chef to do pastry prep works
Bakers
Cake Niche
10.2023 - 01.2024
- Decorated cakes, cupcakes and other pastries.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Cleaned and maintained kitchen equipment and oven.
- Replenished bakery items in display cases.
- Prepared frostings and other toppings for cakes and pastries.
Front of House Team Member
Juice Press
09.2023 - 11.2023
- Created quality beverages for customers following recipes and presentation standards.
- Prepared and served juices and blended drinks.
- Took customer orders and accurately processed in system.
Barista
Dunkin' Donuts
04.2023 - 10.2023
- Restocked display cases with attractive arrangements to promote specialty food items like donuts, bagels and muffins.
- Controlled line and crowd with quick, efficient service.
- Followed exact recipes for mixing and preparing beverage and food items.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Homemaker
Stay At Home Mom
05.2017 - 03.2023
- I worked full-time at New Ginza Restaurant from 2006 until 2013 when I gave birth to my daughter. Following her birth, I transitioned to a part-time role to balance my responsibilities as a new mother. However, our restaurant was impacted by a fire accident in 2017, and then in 2019, COVID-19 made it difficult to find work. As a result, I made the decision to become a stay-at-home mom and focus on raising my daughter.
Server
New Ginza
05.2006 - 04.2017
- Using POS software system to manage customer orders in restaurant.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Inspected dishes and utensils for cleanliness.
- Checked guests' identification before serving alcoholic beverages.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Server
Dabin Restaurant
06.2004 - 04.2006
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Processed orders and sent to kitchen employees for preparation.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Inspected dishes and utensils for cleanliness.
Education
Bachelor of Arts - Business Administration
Monash University
Malaysia05.2003
High School Diploma -
S.M.K Seri Kembangan
Malaysia 1999
Skills
- Food Preparation and Safety
- Using POS system in restaurant
- Special Dietary Requirements
- Dining Customer Service
- Order Accuracy
- To-Go Order Preparation
- Table Setting Arrangements
- Server Training
- Transactions and Cash Handling
- Prepare sandwiches
- Latte, cappuccino and mocha preparation
- Quality Control Guidelines
- Beverage Preparation
- Cupcakes decorating
- Pastry helper
- Cake baking
- Making buttercream
- Prepared sandwiches
Timeline
Cafe Barista
Cafe Ollo
03.2024 - 06.2024
Pastry Helper
Solodko
02.2024 - Current
Barista
Praline
11.2023 - 02.2024
Bakers
Cake Niche
10.2023 - 01.2024
Front of House Team Member
Juice Press
09.2023 - 11.2023
Barista
Dunkin' Donuts
04.2023 - 10.2023
Homemaker
Stay At Home Mom
05.2017 - 03.2023
Server
New Ginza
05.2006 - 04.2017
Server
Dabin Restaurant
06.2004 - 04.2006
Bachelor of Arts - Business Administration
Monash University
High School Diploma -
S.M.K Seri Kembangan
Similar Profiles
Rita M. Ryan, J.D., LL.M.Rita M. Ryan, J.D., LL.M.
CFO+Head of Planning at Madan+AssociatesCFO+Head of Planning at Madan+Associates
Junyeop LeeJunyeop Lee
Intern at QWERTY SPORTS INC.Intern at QWERTY SPORTS INC.
Joseph DixonJoseph Dixon
Management Analyst – SharePoint Administrator at United States Department of Veterans AffairsManagement Analyst – SharePoint Administrator at United States Department of Veterans Affairs