Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Puja Lamichhane

Darwin

Summary

A seasoned professional with a rich background in hospitality and customer service, I excel in team supervision and time management, demonstrated during my tenure at Fiddlers Green. Experienced with operational management, staff supervision, and customer service excellence. Utilizes strong interpersonal skills and strategic thinking to ensure smooth daily operations. Track record of effective problem-solving and maintaining high standards in dynamic settings.

Overview

8
8
years of professional experience

Work History

Duty Manager

Fiddlers Green
08.2021 - Current

Supervisor

The Coffee Club
05.2021 - 08.2022

F&B Attendant

Travelodge
04.2021 - 06.2021

Front of House Employee

Papparich
06.2020 - 05.2021

FOH Staff Member

The Kathmandu Cottage
04.2018 - 03.2020

Housekeeping Staff Member

Oaks Hotel
03.2018 - 03.2020

Migration Consultant

City Education Consultancy
11.2016 - 02.2018

Education

Diploma of Social Media Marketing

Ihbc
Darwin
06-2021

Master of Arts - Accounting

Kaplan Business School
Melbourne
03-2020

BBA -

Excel College
Kathmandu
07-2016

Skills

  • Customer service
  • Customer service focus
  • Time management
  • New employee training
  • Team supervision
  • Professionalism and integrity
  • Shift scheduling
  • Work planning and organization
  • Health and safety compliance
  • Quality control
  • Inventory control
  • Task delegation

Languages

English
Full Professional
Nepali
Native or Bilingual

Timeline

Duty Manager

Fiddlers Green
08.2021 - Current

Supervisor

The Coffee Club
05.2021 - 08.2022

F&B Attendant

Travelodge
04.2021 - 06.2021

Front of House Employee

Papparich
06.2020 - 05.2021

FOH Staff Member

The Kathmandu Cottage
04.2018 - 03.2020

Housekeeping Staff Member

Oaks Hotel
03.2018 - 03.2020

Migration Consultant

City Education Consultancy
11.2016 - 02.2018

Diploma of Social Media Marketing

Ihbc

Master of Arts - Accounting

Kaplan Business School

BBA -

Excel College
Puja Lamichhane