Puja Thapan
Redmond,WA
Summary
Results-driven sales and marketing expert with a proven track record of driving revenue growth and developing strategic partnerships. Strong interpersonal and communication skills.
Overview
14
14
years of professional experience
Work History
Head Sale & Marketing
FISSION INFOTECH
Hyderabad
09.2018 - 10.2019
- Developed key customer relationships and drive customer satisfaction at assigned accounts.
- Social media marketing, Email marketing, SEO expert. Streamlining sales and marketing processes.
- Coordinate with internal resources to meet customer business needs.
- Drive growth within existing assigned account.
- Present new products and services and enhance existing relationships.
- Client Management, post-sales support, support pre- sales.
Business Development Manager
BITMIN INFOSYSTEMS
Hyderabad, Telangana
02.2016 - 07.2016
- Generated new business with marketing initiatives and strategic plans.
- Establishing relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients.
Account Manager – Client Services
Altimetrik / Davinta
Bangalore , Karnataka
03.2013 - 04.2015
- Goal to improve business support metrics which track service quality, effectiveness and customer satisfaction.
- Managed customer escalations.
- Partnership & Relationship Building Market Research & content writing & Marketing Activities.
- Scheduled and attended meetings with clients and prospective clients as requested.
- Collaborated with finance department on invoicing accuracy for applicable products, services, software and logistics.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Account Manager – Client Services
Augustuss Group India
Gurgaon , India
01.2011 - 02.2013
- Complete ownership of Client Management.
- Focal Point between the Client and the Offshore PM Team.
- Built client relationships by responding to inquiries and following up with potential and existing clients.
- Interacted with clients on regular basis to quickly alleviate issues and provide project updates.
Account Development Executive
Akamai Technologies Inc
Bangalore, India
01.2009 - 11.2010
- Driving the early stages of the sales cycle ensure well qualified first appointments that become valid revenue generation opportunities.
- Communicate the value of solution offerings within target industry.
- Identify target customers, assist the MAE with effective contact discovery, prospect research and drive qualified sales appointments.
- Generate a minimum of 30 qualified first appointments per quarter.
Sr. Business Development Executive
Sparta consulting, SAP Services
Noida, India
02.2008 - 08.2008
- Generate leads,Introduce services & Acquire new clients
- Identifying the decision makers in the prospective client companies
- Work on web research for prospect identification & lead generation
- Creating a database by using different internet tools
- Staying in touch with prospects through proper follow-ups.
Business Development Executive
Rapid
Gurgaon, India
05.2005 - 01.2008
- Prospecting & Lead Generation by campaigns like Cold Calling & emails. Understanding client needs and requirements.
- Maintain database by keeping accurate, up-to-date records and by continually adding new contact information.
- Have also greatly worked on press releases for the company.
Education
BA - English & History
HNB UNIVERSITY
INDIASkills
Digital Marketing
Lead gen to closing
SEO
Prospecting
Email marketing
Relationship building
Marketing automation tools
Content creation
Accomplishments
- Several deals closed for US market.
- $800,000 deal in Africa market.
- 600,00 Telecom deal closed in EG (Africa)
- Generated approx $170,000 worth business from African region in 2 years.
Timeline
Head Sale & Marketing
FISSION INFOTECH
09.2018 - 10.2019
Business Development Manager
BITMIN INFOSYSTEMS
02.2016 - 07.2016
Account Manager – Client Services
Altimetrik / Davinta
03.2013 - 04.2015
Account Manager – Client Services
Augustuss Group India
01.2011 - 02.2013
Account Development Executive
Akamai Technologies Inc
01.2009 - 11.2010
Sr. Business Development Executive
Sparta consulting, SAP Services
02.2008 - 08.2008
Business Development Executive
Rapid
05.2005 - 01.2008
BA - English & History
HNB UNIVERSITY
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