Ms. Singaluri is a Consultant Senior with Infor (India) Private Limited. Ms. Singaluri joined Infor as a fresher on June 4th ,2015. She has 9 years of development, re-engineering experience in the field of ERP (ERP LN) Customizations. The role includes Development work and Architecture definition on Infor ERP LN. Design the customization to meet the business process design and application requirements. Use the business process requirements to drive out application requirements and metrics. Participate in quality management review, as outlined in the Validation Task Overview, ensuring the application design and related work products satisfy the requirements. She has undergone ERP LN Tools Training and has functional knowledge on sales, warehouse, purchase, quality, project , manufacturing and a bit of finance and service modules of ERP LN.
Overview
9
9
years of professional experience
Work History
Consultant Senior
Infor (India) Private Limited
06.2015 - 04.2024
Technical Design for Customizations: Created the technical design for customizations across multiple projects, thoroughly analyzing functional designs and collaborating with functional consultants/ customers as needed
This approach not only facilitated smooth development but also enhanced user comprehension, reducing support queries by 35%
Customization Testing: Played an integral role in testing customizations to ensure both business and technical requirements were met
Conducted extensive testing, resulting in a 90% decrease in bugs during customer testing phases
Zero Defect System Contribution: Contributed to maintaining a zero-defect environment by proactively identifying and resolving bugs during development of customizations, ensuring the highest quality standards in the final deliverables
Advanced Custom Solutions Delivery: Delivered sophisticated custom solutions using the latest LN tools (10.7, 10.8), including Extensions, Report Designer, and LN Studio, for high-profile clients such as Valmet, Triumph, Elbit, Weiler and more
For cloud-based customers, used APIs that are available for calling standard functionality wherever applicable
ERP LN Enhancement with DOM & IDM: Leveraged DOM (email, storage) and IDM (document storage and retrieval) tools to extend ERP LN's capabilities, streamlining business processes and improving operational efficiency for clients
Development Across Multiple LN Versions: Contributed to development projects for clients utilizing various versions of LN, including Baan 4, LN 10.4, LN 10.5, LN 10.6, and LN 10.7, ensuring continuous support and tailored solutions for each version
Client Support & Implementation: Played a pivotal role in the successful implementation of Godrej's ERP LN 10.5 and Elbit's ERP LN 10.6 systems, providing comprehensive go-live support at on-site and ensuring smooth transitions, resulting in high customer satisfaction
Delivered go-live assistance for over 10 customers remotely, ensuring seamless system launches and minimal disruption
Post-Implementation Support: Provided ongoing support to 10+ clients across logistics, manufacturing, and finance sectors, addressing troubleshooting issues and offering optimization solutions
Code Optimization: Enhanced the performance of LN ERP applications by optimizing code, leading to a 40% improvement in processing speeds
Onsite Experience: Customer Onsite Engagement: Participated in four onsite visits across different clients, including two go-live implementations for Godrej and Elbit, ensuring smooth ERP deployment and high client satisfaction
Also supported two additional visits focused on customer issue resolution and requirement gathering
Training & Mentorship: Mentored new joiners from 2018 to 2024, providing technical guidance and ensuring they successfully contributed to projects
Provided LN 10.7 Cloud training to Oberg, and conducted Report Designer training for 3 customers, enhancing their capability to leverage ERP LN for business needs
Received excellent feedback for customer training sessions, with customers expressing eagerness to collaborate for future customizations
Team Leadership & Project Management: Managed a team of 10 to successfully upgrade Weiler from LN 10.2 to LN 10.7
Facilitated smooth communication with clients, addressing requirements, issues, and ensuring timely delivery of solutions
Client-Focused ERP Customization and Development: Elbit(Defense Customer) ERP LN 10.6 Customization: Worked on intricate customizations that enhanced usability by 40%, addressing requirements in areas like Planning, Purchase, Receipts, Warehouse Inspections, Manufacturing, FAI, Contract Deliverables, and Non-Conformance Reports
Collaborated closely with clients to refine and finalize customizations
Valmet ERP LN 10.7 On-Prem Customization: Delivered complex customizations for Non-Conformance Reports, integrating quality management modules with other key ERP functionalities
Developed customized Purchase-related processes, ensuring alignment with business objectives
Waldemar Link ERP LN 10.7 Customization: Designed customizations for Sales and Purchase modules, driving improvements in process efficiency and operational effectiveness
Godrej(Manufacturing Customer) ERP LN 10.5 Customization: Led the development of requirements for updating data in the LN database based on specific criteria, resulting in a 60% reduction in user time
Created sessions for importing/exporting data from .txt, .csv, and .xls files / to .txt,.csv and .xls files, leading to a 40% time savings
Designed custom LN reports and .csv files for Sales, Purchase, and Manufacturing modules, which have become integral to 80% of business processes
Wittur ERP LN 10.7 Cloud Customization: Developed sophisticated customizations for Sales Product Configuration and Multiple BOM printing, ensuring seamless integration into Wittur's operations
Aston Martin ERP LN 10.7 Cloud Customization: Contributed to the development of custom solutions for non-conformance reporting, directly supporting Aston Martin’s quality and operational goals
ADAC LN 10.7 Cloud Customization: Partnered with functional consultants to implement the ILVS requirement for ADAC
AMES 10.7 Cloud Customization: Automated the rebates functionality upon sales order approval using API, optimizing business processes
Triumph(Automotive Customer) LN 10.5 Customization: Developed tailored solutions for Manufacturing modules, significantly improving operational efficiency and process effectiveness
Weiler Upgrade from LN 10.2 to LN 10.7: Led a team of 10 in the successful upgrade of Weiler's customizations from LN 10.2 to LN 10.7
Provided technical guidance to the development team and conducted testing of their changes
Upgraded custom reports, including Purchase Orders, Sales Order Acknowledgements, Business Partner Statements, Check Reports etc using Report Designer
Developed customized logistics solutions on LN 10.7 cloud for clients including JPSauer, Swarovski, Lotus, Krohne, Kingspan, Physik Instrumente (PI), and Vertical Aerospace
Designed customized finance solutions on LN 10.7 cloud for Ring Container
Delivered logistics and finance customizations on LN 10.7 on-premise for Aerospace client Relativity Space and defense client Nexter
Developed bespoke logistics solutions for a variety of clients, including Staples, Sivantos, Jewelex, L&T, and BAE
Provided critical bug fixes and enhancements for finance-related requirements for clients such as Guascor and PRS
Developed tailored Baan4 solutions for clients including VDL, VDE, and California Screw Projects
Re-engineered and successfully implemented solutions for clients like Mertens, BTI, Questas, PGW, OTIS, Promethean, and Holmatro
Provided support for customizations on quality module for the Manufacturing customer L&T which is on LN 10.4, which were developed by their internal technical team
Worked on Baan4 for GKN’s GST (India) implementation, delivering region-specific customizations
Pioneered the development of an automated data validation tool, reducing data errors by 40%
Automated key business processes for clients, boosting operational efficiency by 30%