Pujitha Yalavarthy
Summary
Dedicated and detail-oriented Dental Treatment Coordinator with over three years of experience in coordinating patient care and facilitating seamless dental treatments. Proven ability to manage treatment plans, communicate effectively with patients, and support dental teams to ensure high-quality care. Skilled in-patient scheduling, insurance verification, and financial coordination, with a strong focus on patient satisfaction and efficient practice operations. Adept at building relationships with patients and team members and committed to enhancing the patient experience through excellent service and meticulous attention to detail.
Overview
4
4
years of professional experience
Work History
SHADOWING EXPERIENCE
NEW HORIZON DENTAL CENTER
06.2024 - Current
- Gained valuable hands-on experience with various dental specialties including endodontics, periodontics, orthodontics, and pediatric dentistry.
- Increased patient satisfaction by educating them on proper oral hygiene practices and post-operative care instructions.
- Stayed informed of the latest advancements in dentistry by attending relevant seminars and workshops, enhancing professional skills and knowledge.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Developed strong communication skills through patient interactions and staff collaboration.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
VOLUNTEER EXPERIENCE
NATURAL SMILES DENTISTRY
02.2024 - 05.2024
- Stayed informed of the latest advancements in dentistry by attending relevant seminars and workshops, enhancing professional skills and knowledge.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Assisted with dental emergencies promptly, ensuring patient safety and alleviating discomfort..
- Received positive feedback from both patients and supervisors due to strong interpersonal skills and genuine interest in helping others achieve optimal oral health outcomes.
- Observed dental procedures such as cleanings, fillings, extractions, and root canals.
OFFICE ADMINISTRATOR
TOOTH WORKS DENTAL OFFICE
01.2022 - 10.2022
- Enhanced office communication by establishing and maintaining effective channels between staff, patients, and dental providers.
- Scheduled patient appointments and managed the dental office calendar to optimize workflow and reduce wait times.
- Maintained accurate patient records, including treatment plans, financial agreements, and insurance documentation.
- Collaborated with dental staff to ensure seamless patient experiences and support clinical operations
- Engaged in patient conflict resolution, and updated patient dental records.
- Improved patient scheduling efficiency by streamlining appointment booking processes.
- Reduced patient wait times through efficient management of the front desk and prioritization of tasks.
- Trained new hires on office procedures, software usage, and customer service best practices for seamless integration into the team.
TREATMENT COORDINATOR
BCD DENTAL CLINIC
04.2021 - 12.2021
- Increased case acceptance rates through persuasive presentation of treatment options and benefits.
- Explained treatment choices to patients and helped determine best options.
- Collaborated with insurance companies to secure coverage for necessary treatments, reducing financial burden on patients.
- Supported front desk operations, including patient check-in/check-out and handling of financial transactions.
- Reduced no-show appointments by implementing a reliable reminder system including phone calls, texts, or emails as preferred by each individual patient.
- Served as a liaison between patients, clinical staff, and external specialists during referral processes or collaborative care efforts.
- Built strong relationships with referring providers through regular communication updates on shared cases.
RESIDENT CARE COORDINATOR
Chartwell Retirement Home
10.2020 - 03.2021
- Handled resident's requests, concerns, and complaints promptly with empathy and compassion
- Monitored residents with special needs, dementia, and Alzheimer's disease.
- Conducted assessments to identify residents'' needs, ensuring appropriate placement within the facility''s programs and services.
- Facilitated communication among team members, fostering a collaborative work environment for optimal resident support.
- Enhanced resident well-being by implementing personalized care plans and coordinating with multidisciplinary teams.
- Coordinated community outreach events, raising awareness about available resources for elderly individuals and their families.
Education
PG Diploma - Health System Management
Fanshawe College
ON, CA12.2020
PG Diploma - Retirement residence management
Fanshawe College
ON, CA05.2020
Bachelors in dental surgery -
JNTU - Vijayawada (India)
10.2018
Skills
- Patient Management
- Treatment Planning
- Observation proficiency
- Attention to Detail
- Insurance Coordination
- Patient Education
- Appointment Scheduling
- Dental Software Proficiency (eg, Dentrix, Dentrix Ascend)
- Communication Skills
- Phone and Email Etiquette
- Excellent multitasking capability
- Payment Processing
- Financial Arrangements
- HIPAA Compliance
Accomplishments
- Participated in 3rd A.P State UG students dental conference, November, 2014.
- Participated in 37th AdharaPradesh state dental conference, December, 2016.
- Participated in National BDS students convention on Oral Medicine and Radiology in AndhraPradesh, 11th March, 2017.
- Won the best performance in Quiz competition at National BDS students convention on Oral Medicine and Radiology in AndhraPradesh, 11th March, 2017.
- Participated in 2nd women dental conference, Exuberance 2017.
- Attended a pre conference course on Implants, presented a paper titled stem cells, bite marks in 2nd women dental conference, Exuberance 2017.
- Participated at 3M health care health care academy, held on 4rth Feb, 2017.
- Attended International digital dental conference, 2018, Bengaluru, India.
- Participated in 1st Interns Conference-2018, received 6 credits.
- Won 1st in Quiz at Indian Association of conservative dentistry and Endodontics, 5th March, 2018.
Languages
Hindi
Professional Working
English
Full Professional
Telugu
Professional Working
Timeline
SHADOWING EXPERIENCE
NEW HORIZON DENTAL CENTER
06.2024 - Current
VOLUNTEER EXPERIENCE
NATURAL SMILES DENTISTRY
02.2024 - 05.2024
OFFICE ADMINISTRATOR
TOOTH WORKS DENTAL OFFICE
01.2022 - 10.2022
TREATMENT COORDINATOR
BCD DENTAL CLINIC
04.2021 - 12.2021
RESIDENT CARE COORDINATOR
Chartwell Retirement Home
10.2020 - 03.2021
PG Diploma - Health System Management
Fanshawe College
PG Diploma - Retirement residence management
Fanshawe College
Bachelors in dental surgery -
JNTU - Vijayawada (India)
Similar Profiles
MARIA HERNANDEZMARIA HERNANDEZ
Dental treatment coordinator and Surgical Director at Aria Dental Implant Center & Dental Hearts Implant CenterDental treatment coordinator and Surgical Director at Aria Dental Implant Center & Dental Hearts Implant Center
Stephanie CampasStephanie Campas
Surgical Dental Assistant at New Horizon Dental CareSurgical Dental Assistant at New Horizon Dental Care
Lucretia OlivarezLucretia Olivarez
Office Manager at Horizon Dental CareOffice Manager at Horizon Dental Care