Summary
Overview
Work History
Education
Skills
Timeline
SoftwareDeveloper
Pulcherie Manga

Pulcherie Manga

Upper Darby,PA

Summary

A skilled and experienced Linux System Administrator with a track record of over 3 years in effectively managing and maintaining large-scale, complex, and secure IT systems. Proficient in a wide range of technologies including AWS, Bash shell scripting, Apache webserver, user file permissions, Process management, LAMP, Docker, and Load balancer. Demonstrates strong analytical, problem-solving, and communication skills with an unwavering commitment to delivering top-quality solutions and ensuring customer satisfaction.

Overview

4
4
years of professional experience

Work History

Linux System Administrator

Icare Medical
Texas City, TX
02.2021 - Current
  • Managed and maintained over 90% Linux-based infrastructure systems, ensuring an impressive uptime of 99.9%.
  • Deployed and maintained AWS cloud services, including EC2, S3, and IAM, to optimize resource allocation and achieve 85% cost-efficiency increase.
  • Orchestrated the successful deployment of a WordPress application using Amazon RDS database, improving website speeds by 60% and reducing downtime by 50%
  • Ability to setup the Haproxy load balancer on a LightSail server using docker.
  • Configured Apache webserver to host and serve 10+ websites with subdomains, improving website loading time by 50% and reducing cost by 30% with AWS.
  • Implemented and managed user file permissions and access controls, guaranteeing the confidentiality and integrity of data.
  • Monitored and analyzed system processes, performance, and resource utilization, proactively troubleshooting and promptly resolving issues, ensuring uninterrupted system stability and minimizing downtime.
  • Designed and implemented effective process management strategies, including service monitoring, startup scripts, and resource allocation, optimizing system performance and achieving an uptime of 99% or higher.
  • Implemented and maintained backup and disaster recovery strategies for critical systems, achieving a remarkable recovery time objective (RTO) of less than 1 hour.
  • Collaborated with cross-functional teams to successfully deploy and manage applications in Linux environments, providing exceptional technical support and troubleshooting as required.

Helpdesk Support/IT Support

Icare Medical
Texas City, TX
09.2019 - 01.2021
  • Troubleshot hardware and software issues for Windows operating systems.
  • Resolved technical problems related to desktops, laptops, printers, and mobile devices.
  • Installed and configured software applications and updates.
  • Documented and tracked support requests using a ticketing system.
  • Manage incoming tickets from our customers by prioritizing each request.
  • Manage laptop setup for new employees, administer users and groups accounts along with setting permissions and credentials for users

Education

Bachelor of Science - Bachelor’s Degree in Fundamentals Private Law

University of Yaounde II Soa
Yaounde II-Soa
06.2006

Skills

  • Operating Systems: Linux (Red Hat, Ubuntu, CentOS), Windows
  • Cloud Platforms: Amazon Web Services (AWS)
  • Scripting: Bash Shell Scripting
  • Web Servers: Apache, Nginx
  • Version Control: Git
  • Networking: TCP/IP, DNS, DHCP
  • Load balancing technologies (NGINX, HAProxy)
  • LAMP stack (Linux, Apache, MySQL, PHP)
  • Docker containerization and orchestration
  • Security: Firewall configuration, user file permissions, access controls
  • Technical Troubleshooting and Debugging
  • Collaboration and Teamwork
  • Strong Problem-Solving Skills

Timeline

Linux System Administrator

Icare Medical
02.2021 - Current

Helpdesk Support/IT Support

Icare Medical
09.2019 - 01.2021

Bachelor of Science - Bachelor’s Degree in Fundamentals Private Law

University of Yaounde II Soa
Pulcherie Manga