Puneet Kaur
Fremont,CA
Summary
A meticulous and highly productive service representative who has succeeded at every level including team management. Possess impeccable written and verbal communication abilities and excellent interpersonal skills. Retail, service, operations, and management experience gives the expertise needed to take on multiple complex challenges professionally.
Overview
18
18
years of professional experience
Work History
Onboarding & Compliance Specialist
Adecco
01.2020 - Current
- Act as main point of contact for temporary employees through onboarding process.
- Assisted in launching onboarding and compliance processes and procedures for new clients; successfully onboarding high volume during hiring ramp
- Managed onboarding process for up to 90 weekly new hires by providing offer letters, assigning onboarding paperwork, reviewing i9 verifications, and scheduling drug screenings.
- Created and adjudicated background check orders through 3rd party vendors First Advantage and HireRight.
- Maintained employee records such as personal information, payroll information, and background check results through internal databases, Custom Match, and Bullhorn.
- Manage unemployment claims process by responding to claims and coordinating in-person hearings through our 3rd party vendor, Equifax.
- Maintains and updates thorough, accurate, and compliant documentation of all clients, candidates, and temporary employee interactions via Bullhorn and internal data systems.
- Assists with reviewing and processing weekly payroll reports.
Office Coordinator
Adecco
01.2019 - 01.2020
- Primary point of contact for all incoming calls and branch visitors; ensures general office areas are clean, organized, and professional in appearance.
- Run reports in Custom Match, as appropriate, to enable Manager of Recruiting Delivery to manage their business on daily and weekly basis effectively.
- Supports branch in maintaining internal database of qualified candidates.
- Schedules interviews, drug screens, and appointments for prescreened candidates prioritizing based on current branch needs
Lingerie Manager
Victoria's Secret
11.2006 - 12.2018
- Excelled as Sales Associate leading to promotion to Supervisor in 2012 and Manager in 2018
- Manage store operations including opening, closing, expenses, ordering merchandise & supplies, maintenance, restocking, store correspondence, and communication, etc.
- Worked with team to recruit, interview, onboard, and schedule new talent: including doing I-9s and other employment paperwork
- Led new hire training
- Create emotionally engaging experiences for customers while delivering exceptional level of service.
- Use all Victoria’s Secret enterprise solutions including Microsoft Office suite of applications, Taleo for recruiting and hiring, Point of Sale, etc.
Education
Bachelor of Arts -
California State University, East Bay
Hayward, CA12.2017
Skills
- Customer Service
- Relationship Development
- Detailed and Organized
- Communication
- Proficient in Microsoft Office Suite of applications including Word, Excel, Outlook, etc
- Amazing written and verbal communication skills
- Great technical and computer abilities
- Highly organized and detail oriented
- Compliance knowledge
- Internal Auditing
- Compliance Oversight
- Information Security
- Information Gathering
Timeline
Onboarding & Compliance Specialist
Adecco
01.2020 - Current
Office Coordinator
Adecco
01.2019 - 01.2020
Lingerie Manager
Victoria's Secret
11.2006 - 12.2018
Bachelor of Arts -
California State University, East Bay
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