Summary
Overview
Work History
Education
Skills
Certification
Timeline
SoftwareEngineer

Purity Otieno

New York,New York

Summary

Seasoned Business Analyst offering 9 years of Scrum / Business Analytic industry success, 6 of those being in the Intelligent/Robotics Process Automation Space. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead Automation Specialist/Business Analyst

Genzeon
Exton, PA
03.2023 - Current
  • Collaborated with cross-functional teams to define API automation strategies aligned with business objectives, leveraging industry best practices.
  • Conducted in-depth analysis of system APIs, identifying key integration points and designing comprehensive automation workflows to streamline data exchange between applications.
  • Engaged closely with stakeholders to gather detailed requirements for API automation projects, ensuring a clear understanding of integration needs and expected outcomes.
  • Evaluate business requirements, leveraging information to forecast costs relating to hardware, software and consulting.
  • Documented API specifications, data mapping, and validation rules, translating business needs into actionable technical requirements for efficient development and seamless automation implementation.
  • Demonstrate highest standards of personal and professional integrity and adheres to the company’s policies and procedures and complies with applicable laws, government rules, and regulations.
  • Work with business partners to understand, analyze, and document detailed functional requirements to support business and project objectives.
  • Work closely with business partners to understand project objectives, goals, milestones, and timelines; assist in preparing and delivering findings to leadership with comprehensive risk and impact assessment.
  • Perform analysis on large sets of data and derive insights to inform business requirements and objectives.
  • Work with key stakeholders to analyze and document strategic reporting and data visualization needs, translating those requirements to actionable project tasks.
  • Develop comprehensive end-to-end test cases at the application and multi-application levels. This includes performing quality assurance testing, test case creation, and defect logging and closure.
  • Assist in overseeing the implementation of approved process improvements, and participate in project meetings acting as a SME, providing guidance on business objectives.
  • Provide training sessions and workshops to guide relevant teams.
  • Collaborate with technical and business partners to implement, support, and integrate business solutions.

RPA (UiPath) Business Analyst

Bayview Financial Services
Coral Gables, FL
09.2021 - 02.2023
  • Leading as a Senior Business Analyst, I spearheaded the identification, analysis, and design of process automation solutions using UiPath, streamlining operations and enhancing efficiency through strategic implementation of RPA.
  • Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
  • Responsible for gathering and analyzing RPA business requirements by working with the end users to understand and determine the business needs and problems, and produce detailed documentation of RPA business processes that are rules-based, routine, and repeatable.
  • Responsible for translating RPA requirements to the developers and act as a Project Manager in an AGILE environment based on SCRUM principles conducting daily SCRUM meetings.
  • Analyze business processes, identify automation opportunities, define RPA value proposition, reengineered process to improve automation potential and recommend RPA approach/strategy
  • Develop Detail As-Is Process Description – PDD (Process Description Document), Detail To Be Automated Process Description – SDD (Solution Design Document)
  • Conduct RPA High-Level Assessments
  • Develop RPA client architecture and solution proposal focusing on scalability and extensibility
  • Develop high-level project plans for implementation projects
  • Provides continuous updates to RPA stakeholders and Project Manager during project delivery
  • Work with teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures.
  • Formulate planning, budgeting, forecasting and reporting strategies.
  • Manage full life cycle implementations.
  • Identify business opportunities to increase usability and profitability of information architecture.

RPA Business Analyst

Change Healthcare
Nashville, TN
09.2020 - 09.2021

• As a Senior BA, I leveraged UiPath RPA expertise to drive process optimization, translating complex business requirements into automated solutions that improved operational productivity and accuracy.

  • Ensuring the team’s process evolves within organizational guidelines and standards of practice.

• Must be able to nurture self-organizing, high performing teams through servant leadership and mentoring.

• Maintain relevant metrics that provide organizational visibility and team insight for continuous improvement.

• Encourage, support, and guide continuous improvement of the team, its products and processes.

• Excellent communicator, able to gain the respect of the team, external stakeholders, and management.

• Resolve conflict through arbitration, negotiation, reasoned discussion, or escalation

• Identify problems, impediments, dependencies, and other team dysfunctions, and then facilitate quick resolution.

• Must be able to facilitate the development process.

• Uphold as well as coach and mentor, agile values and principles as expressed in the Agile Manifesto.

• Create a fully transparent development process.

• Capable of being a scrum master for one to three scrum teams with a focus on guiding the teams towards improving the way they work.

• Facilitate agile activities and meetings, including sprint planning, retrospectives, sprint demo and sprint reviews.

• Assist the team with implementing effective agile disciplinary practices.

• Support cross-team coordination.

• Support product team in ensuring product backlog is groom

  • Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
  • Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.

RPA Business Analyst

Liberty Mutual
Dallas, TX
04.2019 - 09.2020
  • Utilized UiPath to orchestrate end-to-end automation solutions, integrating technological innovation with business processes to achieve seamless and efficient operations."
  • Analyzed open orders, backlog, and sales data to provide sales team with insights.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Requirements elicitation with Business Partners, Business Architects and End Users, to document Functional/ Non-Functional Requirements.
  • Used Agile for software development.15 Sprints (3-week sprint).
  • Created Business Rules and captured Business Data Elements in alignment to Functional requirements.
  • Facilitated working/ discussion/ review sessions with Product Owner, Business Partners, Subject Matter Experts (SME), Test & Design teams to create User Stories and Acceptance Criteria.
  • Engaged in Daily Scrum meetings with SME's, Design/ Test teams.
  • Prepared various Use Cases for different processes including Use Case Diagrams for individual processes as well as over-all Process Flow/ Business Flow diagrams.
  • Was involved in managing the Daily Standup meetings and also ensured that quality standards were enforced as per the build-release schedule.
  • RPA proposal development (cost, time, schedule, resource, ROI), due diligence and project set- up as needed to ensure seamless transition from Sales to Delivery.
  • Enabled Business users with training and evangelization of product features and provide functional & technical expertise to assesses, establish Book of Work on automation opportunities and define Automation roadmap considering ROI
  • Contributed to Automation CoE on guidelines, standards, best practices, and governance and drove the strategic and tactical roll-out of the RPA solution.
  • Worked within project planning constraints, communicated, and managed identified project risks and issues, provided inputs to the change control process, and documented best practice.
  • Guided the development team whenever they are struck and troubleshoot and debug the technical issues/bug fixes during testing and controlled production runs.
  • Prepared Test Cases for User Acceptance Testing (UAT) and performed various high-level systems testing on daily basis in order to review state specific exceptions, which may Pre-Populate different forms using triggering rules, with respect to various functionalities of the application including generation of different forms in different scenarios, Discounts calculation, product eligibility etc.
  • Worked on Commercial lines Property and Casualty Insurance including policy and claim processing.
  • Captured Business Volume Metrics (BVM) data including User groups, Business Drivers, Business Activities, and Use Cases & Deployment Data into the BVM Repository.
  • Facilitated meetings with Performance Test engineer to enable them to utilize data captured as part of Business Volume Metrics for Various scenarios while executing system performance testing.
  • Specifications (UI Specs) to sync all these Documents with Functional Requirement Documents and maintain consistency in the documents.

RPA (UiPath) Business Analyst

AT&T
Alpharetta, GA
06.2016 - 04.2019
  • Specializing in UiPath RPA, I led the analysis and transformation of business processes into automated workflows, harnessing technology to elevate efficiency, reduce errors, and enhance overall performance.
  • Performed tool evaluation and feasibility to help in selecting suitable Automation tool for RPA implementation.
  • Prepared and conveyed the proposed Bot functionality and how it can be adopted to meet business objectives.
  • Led the End-to-End Robotic Process Automation (RPA) UiPath Bot implementation.
  • Oversaw the Design, Development and user acceptance testing of bot tasks using UiPath tools.
  • Managed daily Stand-up meetings to ensure that quality standards were enforced as per the build-release schedule.
  • Facilitated internal, technical and client design reviews; and ensuring that delivered Bot solution met client requirements.
  • Contributed to Automation COE on best practices and governance and to drive strategic and roll-out of the RPA solution.
  • Worked within project planning constraints, communicated and managed identified project risks and issues.
  • Provided inputs to the change control process and applied best practices.
  • Prepared Test Cases for User Acceptance Testing (UAT) and performed high level systems testing on daily basis.
  • Captured, documented, and conveyed the lessons learned after each sprint\Iteration.
  • Captured Business Volume Metrics (BVM) data; Business Activities, Use Cases & Deployment Data in the BVM Repository.

Business Analyst

United Healthcare Group
Baltimore, MD
03.2014 - 06.2016
  • Engaging as a strategic business partner with executive decision makers, programmers, external software vendors, and technical development teams to transform business outcomes within the rapid-growth financial environment.
  • Defining annual business goals and develop partnerships to deploy new technologies while meeting all budget, timing, and quality requirements.
  • Researching industry trends, analyze market conditions, and assess technological advantages to guide reorganization and optimization of projects, documentation, and projections through integrity and best practices.
  • Employing unparalleled commitment and understanding of business direction, goals, objectives, and missions to align implemented enhancements and new technologies to meet business needs with thoughtful consideration to IRS requirements and tax reporting changes.
  • Implementing scripts and automated processes to replace manual procedures resulting in improved efficiencies.
  • Overseeing meetings to brainstorm project goals, timelines, and resources for all projects to implement document formatting software and convert tax reporting and cost basis processes

Education

MBA - Finance

Florida Atlantic University
Boca Raton, FL
08.2019

Skills

  • Strategic planning
  • Exceptional analytical Skills
  • Business Process Mapping
  • Conflict Resolution
  • Business planning
  • Operations analysis
  • Great Communication Skills
  • Patience , Curiosity, and Vision

Certification

Certified Robotic Process Automation (RPA Business Analyst)

Certified Robotic Process Automation (Uipath)

Agile Project Management with Microsoft Project Certification


Timeline

Lead Automation Specialist/Business Analyst

Genzeon
03.2023 - Current

RPA (UiPath) Business Analyst

Bayview Financial Services
09.2021 - 02.2023

RPA Business Analyst

Change Healthcare
09.2020 - 09.2021

RPA Business Analyst

Liberty Mutual
04.2019 - 09.2020

RPA (UiPath) Business Analyst

AT&T
06.2016 - 04.2019

Business Analyst

United Healthcare Group
03.2014 - 06.2016

MBA - Finance

Florida Atlantic University
Purity Otieno