PURSEPHANIE WATKINS

• The president chairs all PTA board and general membership meetings, ensuring that meetings are conducted effectively and efficiently.
• The president works closely with the executive board to set agenda for meetings, manage PTA's operations, and ensure that all officers and committee chairs are fulfilling their responsibilities.
• The president ensures that the PTA operates in accordance with its ByLaws and policies, and that all members are aware of these guidelines.
• The president advocates for students, parents and the school, working tp optimize student success.
• The president also may be designated signatory on PTA bank accounts and is responsible foe overseeing the PTA's finances, working with the treasurer to ensure financial transparency and compliance with regulations.

• Provided attentive care to child, ensuring safety and well-being in daily activities.
• Implemented routines that enhanced organization and efficiency in daily household tasks.
• Communicated effectively with parents regarding children's progress and any concerns.
• Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
• Established open communication with parents for seamless coordination in children''s daily routines and schedules.
• Taught children everyday skills and language.
• Developed engaging educational activities to promote cognitive and social development.
• Coordinated schedules for children's appointments, playdates, and extracurricular activities.
• Assisted with homework and academic projects, fostering a supportive learning environment.
• Helping her develop good manners and coping skills.

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.

H & M Inc./Aronauer, Re & Yudell, LLP./ Ephron - Mandell & Howard, LLP.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Resolved customer inquiries through effective communication and problem-solving techniques.
• Managed high-volume inbound calls while maintaining a positive customer experience.
• Managed front desk operations, greeting clients and directing inquiries efficiently.
• Maintained office supplies inventory, facilitating timely restocking to support daily operations.
• Processed and distributed mail, ensuring accurate delivery to appropriate departments.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered phone promptly and directed incoming calls to correct offices.
• Coordinated appointment scheduling and maintained organized calendar for multiple staff members.
• Processed and distributed mail, ensuring accurate delivery to appropriate departments.
• Maintained office supplies inventory, facilitating timely restocking to support daily operations.

• Conduct appointments, conferences and travel arrangements for managers
• Operated multi-line switchboard to efficiently manage incoming and outgoing calls.
• Provided accurate information and assistance to callers, ensuring exceptional customer service.
• Collaborated with team members to streamline call routing processes for improved efficiency.
• Connected callers with appropriate professional, department, or business.

• To provide Superior Customer Service when guest arrives and leaves.
• To meet and greet guests as they check in and out.
• Answering calls, Book and Pre-book appointments as scheduled.
• Managed high-volume inbound calls, ensuring timely and accurate responses to client needs.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.

• Files consist of billing and payments: Con Ed, Verizon and National Grid and Food.
• Organized and maintained filing systems, enhancing document retrieval efficiency.
• Scanning of documentation consisting Medical, Residence and Banking.
• Answering phones, distribute mail to Accountants and Social Workers within CGB department.
• Processed invoices and expense reports accurately to support financial operations.
• Maintained confidentiality of sensitive company information while handling sensitive documents and communications.

• Daily cleaning and sanitizing of rooms or other assigned areas within building
• Sanitized and cleaned all sinks, toilets and bathtubs in bathrooms
• Changed linens, swept, mopped floors and vacuumed when necessary
• Replace soiled glassware, emptied all trash and removed all debris from kitchens
• Dusted and polished all furniture and accessories
• Washed windows and cleaned mirrors in various rooms

• Maintain a log of shop drawings, Change orders and the filing system of DSDC reports.
• Assisted in the preparation of technical drawings and specifications for project implementation.
• Distribute drawings according to the division of each reviewer.
• Collaborated with engineers to troubleshoot design issues and implement effective solutions.