Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Pushpinder Padda

Ferndale,WA
Pushpinder Padda

Summary

Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Capable knowledgeable about managing routes while providing top-notch customer service to customers. Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues. Focused on maximizing time and cost efficiency of goods used in operations. Effective at maintaining strong working relationships with vendors, customers and team members. Good report writing, record keeping and inventory counting abilities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.

Overview

8
years of professional experience
1
year of post-secondary education

Work History

Kam-way Transportation
Blaine, WA

Planning Lead | Logistics and Transportation
06.2023 - Current

Job overview

  • Developed and implemented policies and procedures to ensure effective logistics operations.
  • Monitored inventory levels, vendor performance, and delivery schedules.
  • Coordinated with vendors to ensure timely delivery of goods.
  • Managed documentation related to orders, invoices, and other logistics activities.
  • Analyzed data to identify opportunities for cost savings and process improvements.
  • Collaborated with cross-functional teams on supply chain initiatives.
  • Implemented strategies to optimize transportation routes and reduce shipping costs.
  • Created reports on the status of orders, shipments, and deliveries for management review.
  • Trained team members on best practices for logistics operations.
  • Established relationships with vendors to secure competitive pricing agreements.
  • Negotiated contracts with carriers based on service level requirements.
  • Managed customer inquiries related to order fulfillment processes.
  • Resolved any discrepancies or issues between customers and vendors.
  • Maintained accurate records of invoices, purchase orders, packing slips.
  • Evaluated existing logistics systems for potential upgrades or enhancements.
  • Generated daily, weekly, monthly reports regarding shipment tracking and delivery status.
  • Assisted in developing new methods for improving overall efficiency of logistics operations.
  • Assigned tasks among staff members in order to meet deadlines efficiently.
  • Investigated root causes of delays or errors in order processing and fulfillment cycles.
  • Managed paperwork and necessary information required for client shipments.
  • Dispatched information to service providers to schedule freight movement.
  • Relayed information between drivers and recipients regarding ETA and potential delays.
  • Prioritized work based on business demands and freight delivery times.
  • Identified root causes of service failures and implemented appropriate remediation measures to prevent future issues.
  • Developed action plans with driving personnel to reduce service failure.

Sonic Logistics LLC
Bellingham, WA

Director of Operations
08.2021 - 06.2023

Job overview

  • Directed the operations and logistics of a million dollar business.
  • Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
  • Managed day-to-day operations of a large staff in multiple departments.
  • Analyzed financial data to make informed decisions on cost savings initiatives.
  • Created policies and procedures for improved workflow processes.
  • Provided leadership and guidance to subordinate managers and supervisors.
  • Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
  • Implemented systems for monitoring employee attendance, scheduling, payroll.
  • Developed training programs for new employees as well as existing staff members.
  • Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
  • Identified areas where process improvements could be made resulting in increased productivity.
  • Negotiated contracts with suppliers ensuring best value pricing options were secured.
  • Recognized employees for demonstrating excellent service resulting in increased company morale.
  • Oversaw personnel by commending or initiating promotions, transfers and disciplinary measures.
  • Successfully improved employment turnover through creating incentive and training programs.
  • Planned delivery routing, team workflows and promotional initiatives.
  • Delegated work to staff, setting priorities and goals.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Forecasted customer demand to set prices or credit terms for goods or services.

Kam-way Transportation
Blaine, WA

Dispatcher|Planner
03.2018 - 08.2021

Job overview

  • Updated records of driver locations, delays, and cancellations.
  • Assigned drivers to appropriate routes based on customer needs.
  • Provided timely updates to customers regarding their orders or requests.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Verified driver credentials prior to assigning them a route or task.
  • Ensured compliance with safety regulations and company policies.
  • Prepared weekly performance reviews for drivers based on their adherence to company standards.
  • Participated in team meetings discussing changes in procedures or processes.
  • Scheduled loads according to priority and available equipment.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Utilized various software systems to facilitate movement, planning and scheduling.
  • Worked closely with transportation supervisor to dispatch and assign loads.
  • Monitored changes in delivery schedule and communicated changes to customers.
  • Supervised driver dispatching, route planning and vehicle tracking for over 50 drivers.
  • Reported delays, accidents or other traffic and transportation situations.
  • Managed daily delivery and work schedules to maximize coverage.
  • Tracked changes in computer system to keep records current and accurate.
  • Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
  • Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
  • Alerted personnel of road and weather hazards to minimize accidents and delays.
  • Dispatched drivers to meet daily delivery needs for company customers.

Zodiac Aerospace
Bellingham, WA

Manufacturing Technician
03.2016 - 03.2018

Job overview

  • Developed new processes for improved efficiency in production.
  • Conducted quality checks on finished products to ensure accuracy.
  • Documented results of all tests performed and reported any discrepancies.
  • Operated automated systems to produce product according to customer specifications.
  • Assisted with troubleshooting issues related to the manufacture of products.
  • Assisted in training other technicians on proper use of equipment and safety protocols.
  • Ensured compliance with all safety regulations while operating machinery.
  • Followed detailed instructions from engineering personnel during production runs.
  • Maintained a clean work area by disposing of waste materials properly.
  • Used hand tools, power tools and measurement devices to perform production operations.
  • Prepared and assembled materials and set up and operated production equipment in accordance with current manufacturing practices and standard operating procedures.
  • Collaborated with team members to promptly accomplish tasks and meet deadlines.
  • Evaluated final products for quality and compliance with product standards.
  • Kept production logs and maintained job material inventory.
  • Addressed assembly line problems with extensive and detailed knowledge of standard procedures.

Education

Sheridan College

Associate of Science from Software Development
01-2012

St Francis School

High School Diploma
12-2006

IAP Career College

Certification from Project Management
01.2023 - 05.2024

Skills

  • Cost-reduction strategies
  • Transportation Planning
  • Route Optimization
  • Documentation Management
  • Logistics Analysis
  • Driver Scheduling
  • Problem-Solving
  • Reports Generation
  • Contract Negotiation
  • Inventory Control
  • Transportation Management
  • Supply Chain Operations
  • Company Procedure Adherence
  • Scheduling Coordination
  • Operational Efficiency
  • Performance Management
  • Punctual and Dependable
  • Fleet Management
  • Communication
  • Motivational Leadership
  • Analytical Thinking
  • Client Relations
  • Decision-Making
  • Efficiency Improvement
  • Coaching and Mentoring
  • Customer Service
  • Cost Control
  • Quality Control Analysis
  • Project Assignments
  • Warehouse Operations
  • Logistics Reporting
  • Transportation and Logistics Coordination
  • Transportation Logistics
  • Performance Review
  • Fleet Dispatching
  • Personnel Scheduling
  • Workload Delegation
  • Critical Thinking
  • Customer Satisfaction
  • Trucking Dispatching
  • Warehouse Management Systems
  • Process Optimization
  • Logistics Operations Management
  • Service Delivery
  • Daily Logs
  • Carrier Relationships
  • Production Goals
  • Annual Budgets
  • Training and Leadership
  • Team Goals
  • Customer Service Process Improvement
  • Customer Retention
  • Load Planning Support
  • Recording Violations
  • Office Operations
  • Key Performance Indicators (KPIs)
  • Warehouse and Transportation Operations
  • Procurement Tracking
  • Quality Production
  • Inventory and Supply Control

Timeline

Planning Lead | Logistics and Transportation

Kam-way Transportation
06.2023 - Current

IAP Career College

Certification from Project Management
01.2023 - 05.2024

Director of Operations

Sonic Logistics LLC
08.2021 - 06.2023

Dispatcher|Planner

Kam-way Transportation
03.2018 - 08.2021

Manufacturing Technician

Zodiac Aerospace
03.2016 - 03.2018

Sheridan College

Associate of Science from Software Development

St Francis School

High School Diploma
Pushpinder Padda