Versatile professional with more than 5 years of experience in leadership, equipment operation, quality standards and safety hazards. Adept at refining administrative duties to streamline process. Well versed in documentation, compliance and scheduling. Streamlines workflow to maintain productivity and proactively addresses challenges to minimize downtime. Adaptable and responsive leader with decisive and detail-oriented mindset.
Overview
7
7
years of professional experience
Work History
Production Cleaning Supervisor (Food Safety)
Abbot Laboratories
06.2023 - Current
Improved overall cleanliness and sanitation standards by implementing and revising effective cleaning procedures and protocols through MFiles
Trained and supervised 10 production cleaning specialists on allergen control, food safety and sanitation procedures per FDA guidelines.
Managed inventory of cleaning supplies and equipment through Ariba SAP system reducing waste and controlling costs through proper allocation.
Collaborate with Operations, Engineering, and EHS to deliver safe quality products to the consumers and a safe work environment for operators.
Recruited, interviewed, hired employees and implemented a mentoring program to promote positive feedback and encouragement
Resolved employee conflicts, actively listening to their concerns, and finding appropriate middle ground.
Provided ongoing coaching for employees struggling with specific tasks or responsibilities to improve overall skill set within the team.
Collaborated with other supervisors to implement 5S and Lean Manufacturing practices
MANUFACTURING LEAD
ABBVIE
12.2022 - 06.2023
Using SAP system to compile and verify manufacturing data
Collaborate with Quality, Engineering, and Planning departments to increase efficiency of manufacturing process
Utilized relevant ECOs and BOMs through Arena to better assist the production flow
Oversees tools and equipment used on the floor; ensuring all items are calibrated
Streamlined operation process used on the floor per 5S Lean Manufacturing process
Managed Vendor managed inventory (VMI) and assisted supply planners and managers regarding inventory counts
Used Global Trackwise system to initiate Non-Conformance reports per cGMP guidelines
Supported HR with onboarding new hires and training them as necessary
Created daily work schedules by referring to Solvace system and Kan Ban card reports for Operation Excellence
Identify areas that can be improved to increase the production output and train new personnel.
MANUFACTURING OPERATOR III
ABBVIE
08.2021 - 12.2022
Assemble parts and units of the CoolSculpting machine by following the Standard Operating Procedure
Identify areas that can be improved to increase the production output and train new personnel
Collaborate with production leads and supervisors in areas of operations needing improvements to reduce NCMRs
Ensured all equipment on the production line was up to date on calibrations and preventive maintenances
Assisted Quality and Engineering departments in resolving NCMRs
Ensures team building with colleagues during meetings to improve collaborative line performance
Achieve daily line targets while maintaining quality and accuracy.
STORE ASSOCIATE VI (ASSISTANT SHIFT LEAD)
IN-N-OUT BURGERS
08.2017 - 08.2021
Assist shift managers in their day-to-day store productivity planning by reviewing sale forecasts, determining inventory counts and headcount coverage throughout the store hours to ensure the team is going above and beyond the corporate goals
Gained leadership role in an understaffed and high stress environment in absence of shift managers by mastering all store operations from preparing and serving food, ensuring food quality, and handling customer satisfaction issues
Trained and coached over 20 staff members on customer service skills, proper food preparation, and beverage knowledge to ensure health and safety standards are met
Monitored and communicated inventory requirements on daily basis to management to schedule replenishment
Reduced waste and costs by implementing more efficient ways to prepare meat and produce used in store
Inventoried produce every hour and investigated discrepancies to keep and accurate count of each product type
Calculated and reported waste value of food lost and implemented safer and more efficient way of handling food to lower food waste costs
Trained staff on proper store closing procedures which includes storing all food, cleaning all equipment and sanitizing the kitchen in preparation for the next day
Partnered with management to host quarterly team recognition events and organize team bonding activities to promote recognition for team members and create family-like work environment.
ORIENTATION TEAM ASSISTANT
CALIFORNIA STATE UNIVERSITY, EAST BAY
12.2019 - 08.2020
Led 2400 + transfer students for a unique hybrid orientation experience alongside other orientation team leads
Mentored over 50 freshmen and transfer students during orientation week on identity development, professional growth and success, culture, diversity, and current socioeconomical climate
Maintained and updated files and records to support efficient orientation operations
Communicated with parents and students through counseling sessions
Provided new students with information on admissions or registration procedures as well as curriculum and connected them with academic advisors
Reviewed orientation plans regularly to identify opportunities for improvement
Sent periodic friendly emails to enrolling freshmen and transfer students with orientation schedule information
Facilitated discussions on cultural, sexual, and generation identity among incoming students and led campus tours.
COMMUNITY AMBASSADOR
ALAMEDA COUNTY SOCIAL SERVICES
09.2019 - 03.2020
Acted as a catalyst in Protecting the agency from unnecessary liability by implementing safety and security protocols
Researched and identified services for clients such as local affordable housing, eligible transportation, medical assistance, and employment opportunities
Facilitate the referral of vulnerable individuals to various government supported organizations
Translated official documents to Burmese Americans of variety of services the state of California offers
Provided support to clients, case workers, and managers
Conducted one on one interviews with clients to inform them of social services available
Supported public awareness campaigns regarding the agency's programs and services
Assist clients with operating in-house phones, photocopying machines, and self-service kiosks.
Education
SOCIOLOGY B.A. -
CALIFORNIA STATE UNIVERISTY, EAST BAY
HUMAN DEVELOPMENT STUDIES A.A. -
OHLONE COLLEGE
Certificate of Achievement - Human Resources Management
California State University - East Bay
Hayward, CA
06.2024
Certificate of Training - FSPCA Preventive Controls For Human Food
Food Safety Preventative Controls Alliance
10.2023
Certificate of Achievement - Project Management
California State University - East Bay
Hayward, CA
05.2023
Skills
Microsoft Office Suite
Standard Operating Procedure (SOP)
SAP Ariba
Good Documentation Practice (GDP)
Arena
MFiles
Good Manufacturing Practice (GMP)
Project Management
Global Trackwise
Team training and Leadership
Agile
Event Planning
FDA Guidelines
Health and safety
Invoicing
Chemical Handling
Quality Assurance
Health and safety compliance
Performance Evaluation
Employee Relations
Timeline
Production Cleaning Supervisor (Food Safety)
Abbot Laboratories
06.2023 - Current
MANUFACTURING LEAD
ABBVIE
12.2022 - 06.2023
MANUFACTURING OPERATOR III
ABBVIE
08.2021 - 12.2022
ORIENTATION TEAM ASSISTANT
CALIFORNIA STATE UNIVERSITY, EAST BAY
12.2019 - 08.2020
COMMUNITY AMBASSADOR
ALAMEDA COUNTY SOCIAL SERVICES
09.2019 - 03.2020
STORE ASSOCIATE VI (ASSISTANT SHIFT LEAD)
IN-N-OUT BURGERS
08.2017 - 08.2021
SOCIOLOGY B.A. -
CALIFORNIA STATE UNIVERISTY, EAST BAY
HUMAN DEVELOPMENT STUDIES A.A. -
OHLONE COLLEGE
Certificate of Achievement - Human Resources Management
California State University - East Bay
Certificate of Training - FSPCA Preventive Controls For Human Food