Qaadir Monroe
Philadelphia,PA
Summary
Detail-oriented and reliable professional with diverse experience in mailroom operations, customer service, and logistics. Adept at managing multiple tasks efficiently while maintaining a high level of accuracy and professionalism. Proven ability to deliver exceptional service in fast-paced environments, with strong problem-solving and time management skills. Known for effectively working both independently and in collaborative team settings. Holds a valid driver’s license with a clean record and possesses excellent interpersonal communication skills to provide top-tier client experiences. Currently seeking opportunities to leverage my skills in a dynamic and growth-focused organization.
Overview
5
5
years of professional experience
Work History
Environmental Services
Abington Hospital
12.2023 - Current
- Perform housekeeping cleaning assignments to maintain 25 or more patient rooms, offices, hallways, and other assigned areas
- Maintain daily cleaning procedures in accordance with Hospital policies, properly discard trash and medical disposals
- Create a positive environment for patients, visitors, co-workers, and senior level staff
Medical Courier
Labcorp
04.2022 - 12.2023
- Drove company SUV to collect, transport, and delivered supplies and specimens to scheduled locations
- Maintained and organized lab inventory and stayed on schedule for priority deliveries
- Kept a safe and clean working environment and a good drivers record
Air Duct Technician and Estimator
Stanley Steemer
10.2021 - 04.2022
- Face to face customer consultations to discuss Stanley Steemer’s HVAC air duct cleaning services and products
- Provided accurate estimates and advise each potential customers the advantages of getting air duct cleaning services; increases clean air quality, removes allergen, and increases HVAC efficiency
- Drove the company vehicle to each potential customer home to provide sales on services offers
- Manage travel time, schedule appointments, organized and recorded sales data into tablet
Fulfillment Associate & Delivery Driver
Amazon
04.2020 - 08.2021
- Promoted to a delivery driver, drove company van to delivered packages in a timely manner
- Met service levels of agreements by providing excellent customer services by providing delivering packages on time with a smile
- Responsible for receiving and processing incoming stock and materials, picking and filling orders
- Installed new appliances in the warehouse and tested equipment for accurate and safety use
Education
Bachelors - Business Management
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA05.2022
High School -
Neumann Goretti High School
Philadelphia, PA06.2018
Skills
● Able to learn quickly and problem solve complex issues
● Excellent customer service skills and team player
● Able to perform as an individual contributor and thrives in collaboration situations
● Great at time management and prioritizing projects
● Responsible, very reliable and display professionalism
● Maintain a clean and valid driver’s license
Timeline
Environmental Services
Abington Hospital
12.2023 - Current
Medical Courier
Labcorp
04.2022 - 12.2023
Air Duct Technician and Estimator
Stanley Steemer
10.2021 - 04.2022
Fulfillment Associate & Delivery Driver
Amazon
04.2020 - 08.2021
Bachelors - Business Management
East Stroudsburg University of Pennsylvania
High School -
Neumann Goretti High School
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