Hi, I’m
QADIR MUSTAFA SCUDDER
Philadelphia,PA
Summary
GROWTH-MINDED SDR |
Results-driven sales professional with experience in outbound and inbound prospecting, strategic account planning, and cold calling. Strengths in assessing customer needs and providing tailored solutions. Excellent negotiation skills with solid history of exceeding client expectations. Demonstrates passion for building long-term customer relationships. Adept at building relationships, qualifying leads, and meeting and exceeding monthly quotas.
Overview
4
years of professional experience
1
Certification
Work History
Allego
Sales Development Representative
05.2022 - 04.2023
Job overview
- Partnered with Account Executive on strategic account planning with company insight through Salesforce, LinkedIn Sales Navigator, and 6sense data
- Conducted outbound and inbound prospecting and researched assigned accounts leading to a minimum of 85% of monthly quota attainment consistently
- Engaged relevant prospects through 85+ cold calls, 15-20 email outreach, and 5-10 LinkedIn video engagement, overachieving KPIs by 20%-110% daily
- Won new business by articulating full value of company's capabilities to prospects.
- Developed advanced understanding of products and services to react to customer objections, competitive questions and other FAQs.
- Employed consultative approach to assess customer needs and business challenges.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Kept detailed records of daily activities through online customer database.
Sales Development Intern
03.2022 - 05.2022
Job overview
- Prospected hundreds of leads through a multi-channel approach, including cold calls, email outreach, videos, and LinkedIn messaging
- Qualified Directors and Managers, and closed them on attending webinars
- Collaborated with and competed against other interns in an SDR team setting with KPIs
- Built and refined call scripts, designed email campaigns, and created prospecting videos
Anytime Fitness
Head Trainer/Manager
02.2021 - 05.2022
Job overview
- Prospected 100+ new members resulting in long-term membership agreements, increasing yearly revenue by $60,000
- Managed and executed marketing campaigns resulting in a 300% increase in client retention and 30% increase in membership recruitment
- Trained 50+ clients, generating ~$40,000 to the company's bottom-line
- Managed onboarding experience by assigning clients to trainers based on individual and business needs
- Conducted orientation sessions and organized on-the-job training for new hires.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
IBC Student Recreation
Supervisor
06.2019 - 01.2021
Job overview
- Managed and directed staff of about 3, rotating them on the hour to clean, assist, and seek out any reckless behavior
- Handled locker distribution, tracking 100-300 lockers per semester
- Performed safety maintenance by scanning the facility every hour, looking for damaged equipment or biofluid to clean
- Assisted 300+ members a day with gym tours and resolving any customer disputes
Education
Temple University
Bachelor of Science
Skills
- Client Needs Assessment
- Strategic Outreach
- Presentation of Designs
TOOL EXPERTISE
SalesLoft Salesforce Google Suite InsideView Loom LinkedIn Sales Navigator Microsoft Office Outreach Zoominfo 6sense
____________________________
Soft Skills
- Client Correspondence
- Consultative Sales Techniques
- Sales Campaigns
- Pipeline Growth
- Email Marketing Campaign
- Outbound Sales Management
- CRM Tracking
Certification
- CSP - Certified Sales Professional
- MCAS - Microsoft Certified Application Specialist
Sv Academy
Sales development program for preparing non-experienced individuals for SaaS jobs.
Timeline
Sales Development Representative
Allego
05.2022 - 04.2023
Sales Development Intern
03.2022 - 05.2022
Head Trainer/Manager
Anytime Fitness
02.2021 - 05.2022
Supervisor
IBC Student Recreation
06.2019 - 01.2021
Temple University
Bachelor of Science