Qadira H. Stewart
Crewe,VA
Summary
Results-driven Program Manager known for high productivity and efficient task completion. Skilled in strategic planning, risk management, and stakeholder communication. Excel at using leadership, problem-solving, and adaptability to deliver projects on time and meet objectives. Bring focus on continuous improvement and team collaboration to drive success in complex environments.
Overview
18
18
years of professional experience
Work History
Healthcare Program Manager
Virginia Department of Corrections
01.2024 - Current
- Health Authority for Deerfield Correctional Center.
- Governing and managing standards, regulations, principles and practices for healthcare program.
- Providing direct oversight of operations and performance of facility programs of both clinical and healthcare administration.
- Conducting continuous program evaluation and needs based analysis of healthcare needs of inmates.
- Managing budget and contract compliance of current partnerships with offsite hospitals and healthcare facilities.
- Directing and participating meetings with staff, administration, and regional leadership for the eastern district.
- Providing leadership to diverse healthcare staff, onboarding new staff members, and supporting staff professional development, growth, and retention.
- Incorporating collaborative leadership meetings and workgroups with security staff and other non-security personnel.
- Works in collaboration with hospitals and clinics to explore potential partnership programs to improve the delivery of care.
- Conducted comprehensive assessments to determine individual care needs.
- Coordinated behavioral health care services for diverse patient populations.
- Developed and implemented treatment plans in collaboration with healthcare teams.
- Participated in meetings with internal stakeholders regarding managed care initiatives.
- Facilitated communication between providers and other healthcare professionals.
- Assisted in developing training materials for new hires related to managed care programs.
- Served as a liaison between external vendors and internal staff for project coordination.
- Analyzed data to identify trends or areas of improvement in service delivery.
- Performed audits of medical records as needed to verify compliance with standards.
- Facilitated communication between physicians, nurses and other healthcare professionals involved in patient care.
- Assisted with the development of clinical protocols that promote quality healthcare delivery systems.
- Assigned tasks and monitored workflow in order to maximize efficiency of healthcare operations.
- Analyzed financial reports to ensure compliance with organizational policies.
- Collaborated with department heads to align budgets with strategic goals.
- Implemented cost control measures to enhance financial efficiency across operations.
- Presented budget recommendations to senior leadership for decision-making purposes.
- Delivered speeches to groups, explaining company mission, position and services.
- Articulated ideas clearly to engage listeners at lectures or seminars.
Paramedic/ Training Manager
Prince Edward County Rescue Squad
01.2020 - 01.2025
- Field training officer for new employees.
- Coordinate and execute training for initial and continuing education programs.
- Associate quality manager for the newly implemented Clinical Improvement Committee.
- Oversight of community education and CPR and first aid instruction.
- Oversight of state accreditation and regulation.
- Participated in community outreach programs to promote health awareness initiatives.
- Supervised quality assurance team to ensure compliance with company standards.
- Developed and implemented quality control procedures for manufacturing processes.
Health Education Program Manager/ Community Health Worker Supervisor
Virginia Department of Health
01.2023 - 01.2024
- Development, implementation, maintenance, and evaluation of multiple community-based public health programs.
- Providing direct supervision to district community health educators.
- Oversight of clinic (Family Planning and STI treatment and prevention) in collaboration with STI team.
- Assists with development of health education programs throughout the community.
- Engagement and guidance of local partners to address and develop programs that impact public health.
- Managing budget of $500,000 for community health workers and educational programs.
- Proposed and developed online referral process for health workers to connect clients to resources.
- Partnered with local community members to hold re-entry resume' assistance, job seeking assistance, and career training connections through local community colleges.
- Oversight of Healthy East End initiative in partnership with Shalom Farms and VCU Health.
- Collecting data and information for letters of interest and writing grants directly benefiting community health programs in the RHHD Resource Centers.
- Managed project timelines and resources to ensure program compliance and effectiveness.
- Evaluated program performance using feedback from participants and partners.
- Facilitated meetings to discuss program goals, challenges, and strategies for improvement.
- Designed promotional materials to enhance program visibility and engagement in the community.
- Managed budget preparation processes for various departments and projects.
- Assisted in monitoring budget expenditures and ensuring compliance with regulations.
- Coordinated financial reporting and documentation for upper management reviews.
- Managed supplier relationships to ensure quality and reliability of products.
- Engaged audiences through dynamic presentations and storytelling techniques.
- Developed tailored content for diverse audiences and event formats.
- Established strong connections with community leaders and industry professionals.
Personal Trainer/ Coach
Southside Virginia Family YMCA
01.2022 - 01.2023
- Demonstrate or explain how to perform various exercises and routines to improve fitness.
- Motivate clients to get results through goal setting, follow-up, and re-assessments.
- Provide instruction and safe technique for individuals and group classes.
- Assisting in community health events.
EMS Training Coordinator/EMS Education Supervisor
Chesterfield Fire & EMS
01.2021 - 01.2022
- Program director & oversight of accreditation.
- Coordinated & implemented training division's quality management and instructor development programs.
- Achieved 100% National Registry pass rate for the organization's first graduating paramedic class.
- Attained initial accreditation under Commission on Accreditation of Allied Health Education Programs (CAAHEP).
Paramedic/Field Training Officer
Emergency Services Solutions
01.2018 - 01.2021
- Exhibited team leadership as a senior paramedic & primary care provider in a pre-hospital setting.
- Provided outstanding patient care, insight and leadership across a range of scenarios.
- Field Training Paramedic for new hires and new paramedics transitioning from EMT positions.
- Provided oversight for safety & infection control practices, and implemented guidelines advised by company's OSHA technician and the CDC.
Adjunct Faculty
John Tyler Community College
01.2018 - 01.2020
- Chairman for policy and curriculum committee.
- Created, proposed, and obtained new policy & curriculum based on revised accreditation guidelines.
- Provided in-person and online instruction for students.
- Developed software for instruction materials and instructional aids.
Paramedic
American Medical Response
01.2017 - 01.2018
- Administered Advanced Life Support and transported patients to hospitals for specialist care.
- Assisted in continuing education instruction for providers.
Discrepancy Analyst II
Parallon Business Solutions
01.2016 - 01.2017
- Utilized data analytic software for researching and analyzing underpayments, discrepancies, and reimbursement rates.
- Provided frequent updates & resolutions to management through summary reports & correspondence.
Reimbursement Manager
Delta Medical Transport
01.2016 - 01.2017
- Managed billing & reimbursement, financial, and medical records for compliant & delinquent patient accounts.
- Performed root cause analysis for deciphering areas of needed improvement to increase revenue.
- Created documentation policy based on CMS reimbursement guidelines and provided EHR Documentation training for proper reimbursement.
Paramedic/ Patient Accounts Analyst
Richmond Ambulance Authority
01.2008 - 01.2016
- Developed documentation educational training program for new employee orientation.
- Performed data entry, medical record keeping, billing, and coding (ICD-9 and 10), and processing claims and appeals.
- Provided documentation analysis, quality assurance and quality improvement.
- Reduced aged receivables from 26% to 7% within six months of hire.
Education
Doctor of Health Sciences
A.T. Still University
Kirksville, MO12-2020
Master of Health Administration -
Univ. of St. Francis
01.2015
B.S. Health Sciences - Management
Old Dominion University
01.2013
A.A.S. Emergency Medical Services - Paramedic
Reynolds Community College
01.2010
Skills
- Program management
- Budget management
- Grant writing
- Care coordination
- Policy development
- Data analysis
- Compliance oversight
- Operations management
- Process improvement
Timeline
Healthcare Program Manager
Virginia Department of Corrections
01.2024 - Current
Health Education Program Manager/ Community Health Worker Supervisor
Virginia Department of Health
01.2023 - 01.2024
Personal Trainer/ Coach
Southside Virginia Family YMCA
01.2022 - 01.2023
EMS Training Coordinator/EMS Education Supervisor
Chesterfield Fire & EMS
01.2021 - 01.2022
Paramedic/ Training Manager
Prince Edward County Rescue Squad
01.2020 - 01.2025
Paramedic/Field Training Officer
Emergency Services Solutions
01.2018 - 01.2021
Adjunct Faculty
John Tyler Community College
01.2018 - 01.2020
Paramedic
American Medical Response
01.2017 - 01.2018
Discrepancy Analyst II
Parallon Business Solutions
01.2016 - 01.2017
Reimbursement Manager
Delta Medical Transport
01.2016 - 01.2017
Paramedic/ Patient Accounts Analyst
Richmond Ambulance Authority
01.2008 - 01.2016
Doctor of Health Sciences
A.T. Still University
Master of Health Administration -
Univ. of St. Francis
B.S. Health Sciences - Management
Old Dominion University
A.A.S. Emergency Medical Services - Paramedic
Reynolds Community College