Q'Adyn Ashcraft
Alexandria,Kentucky
Summary
Driven professional with a robust background in office administration and customer service, notably at Realiant Property Management. Excelled in time management and verbal communication, enhancing team productivity and customer satisfaction. Proven leadership in fast-paced environments, achieving significant improvements in operational efficiency and client loyalty. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Office Administrator
Realiant Property Management
01.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Construction Worker
Total Home Care
03.2022 - 12.2023
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Customer Service Representative
Home Depot
02.2020 - 01.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Arts - Entrepreneurial Studies
Northern Kentucky University
Newport, KY05.2026
Skills
- Time Management
- Office Administration
- Administrative Support
- Database entry
- Verbal Communication
- Telephone reception
- Leadership and supervision
- Calendar Management
- Report Preparation
- Inbound phone call handling
Additional Information
I play Golf
Volunteer at my churches youth ministry
Working out
Hanging with friends/family
Participating in my fraternity
Timeline
Office Administrator
Realiant Property Management
01.2023 - Current
Construction Worker
Total Home Care
03.2022 - 12.2023
Customer Service Representative
Home Depot
02.2020 - 01.2021
Bachelor of Arts - Entrepreneurial Studies
Northern Kentucky University
Similar Profiles
Ann HeinrichsAnn Heinrichs
Office Administrator at Horizon Management, Property ManagementOffice Administrator at Horizon Management, Property Management
Constance CampbellConstance Campbell
Regional Manager at Student Housing Property Management, Atlanta-Peak Campus ManagementRegional Manager at Student Housing Property Management, Atlanta-Peak Campus Management
Angela MartAngela Mart
Accounts Payable at NFI Property Management LLCAccounts Payable at NFI Property Management LLC