Qahreen Ahmed
Duhok
Summary
Results-driven professional with a strong background in project coordination, HR administration, and monitoring & evaluation. Expertise in team management, stakeholder communication, process improvement, and data management. Proven ability to oversee recruitment and onboarding processes, enhance operational efficiency, and provide comprehensive administrative support.
Overview
12
12
years of professional experience
Work History
Analyst - Onboarding Coordinator
Office Of The Prime Minister- KRG
02.2024 - Current
- Supervised and coordinated a team of agents responsible for the onboarding and card delivery process.
- Ensured a positive onboarding experience by addressing any concerns or issues promptly and effectively.
- Established strong relationships with stakeholders to ensure seamless onboarding for public employees.
- Oversaw updates to internal procedures (application) related to the onboarding process, keeping information current and accessible for all agents.
- Oversaw the verification of documents and completion of necessary procedures.
HR Admin Support
DNO Norwegian Company
08.2019 - 06.2023
- Managed end-to-end recruitment procedures, encompassing CV collection, and facilitated engagement with governmental entities
- Planned and executed interviews in collaboration with the HR supervisor and the interview panel
- Carried out the preparation of security clearance forms
- Led the onboarding process for newly hired staff, overseeing contract induction
- Ensured the accuracy of timesheets for payroll processing
- Generated various official correspondence letters
- Regularly updated the internal database, specifically the Workday system, on a monthly basis
- Managed staff leave requests and records in accordance with the Workday database.
Senior Education Assistant
UNHCR
10.2018 - 07.2019
- Facilitated the identification and enrollment of new scholars
- Conducted informative sessions, discussions, and widespread communication with scholars and relevant stakeholders
- Fostered consistent attendance and academic performance among DAFI students by maintaining a system of continuous monitoring and counseling
- Conducted monthly monitoring visits to universities, educational institutions, and individual students
- Routinely updated and disseminated information regarding tertiary education, leveraging data collection to identify gaps at the Governorate level
- Compiled data, reports, and documents pertaining to application, information management, admissions, and the enrollment process at the Governorate level
- Conducted in-depth assessments of DAFI scholars' profiles to tailor engagement activities to their specific skills.
Monitoring and Evaluation Officer
GOAL Global
09.2016 - 10.2018
- Provided comprehensive support for Monitoring and Evaluation (M&E) initiatives in designated projects, encompassing data quality oversight, and progress tracking
- Facilitation of staff capacity development where necessary
- Managed and supervised M&E assistants and Enumerators
- Collaborated with the M&E Manager in the evaluation of existing Management Information Systems
- Collaborated with the M&E Manager to ensure timely and accurate resolution of data inquiries from donors, partners, and Senior Management
- Contributed to the development of log frames, M&E work plans, and performance targets in collaboration with Program Development/Grants Management during the preparation of donor project proposals and project implementation
- Created specialized tools for each activity, aligned with established M&E methodologies such as CommCare, as utilized by GOAL on an international scale
- Provided training on assessment and monitoring methodologies to GOAL and partner staff
- Oversee the design of surveys for assessments, which inform new proposals and potential expansion into new regions
- Take charge of the database's design and operation, with a specific focus on survey data entry and analysis.
Education Project Officer & MEAL Focal Point
Catholic Relief Service
07.2015 - 09.2018
- Directed the recruitment and training procedures for new animators, entailing the formulation of selection criteria, conducting interviews, and supervising training initiatives
- Assumed a key role in program planning and initiation, with a specific focus on overseeing quality control measures at field sites and managing all aspects of (MEAL), Information and Communication with the ICT4D system
- Facilitated, organized, and provided vital support for project activities, encompassing technical assistance and capacity-building efforts
- Engaged in daily responsibilities that involved direct engagement with beneficiary communities, with a particular emphasis on school headmasters and school supervisors
- Supervised the Quality Assurance Project Assistant
- Contributed to the identification and training of potential educators and animators
- Maintained control over the quality of field sites, taking the lead on in-service training and conducting performance evaluations of animators
- MEAL focal point for the Child Support Center and Education department, with training received in Real-time evaluations, and qualitative, and quantitative methodologies
- Provided valuable verbal and written translation services, contributed to research and program development, ensured quality assurance, and actively contributed to the establishment and maintenance of robust MEAL and ICT systems within the program.
Assistant Admin Officer
Catholic Relief Service
03.2015 - 07.2015
- Administered the creation of monthly timesheets and facilitated timely payments for all drivers
- Oversaw the submission and reconciliation of expense reports for petty cash
- Managed all associated expenditures, including utility bills, internet bills, and rental payments
- Supervised the handling of housing-related expenses, which involved collecting bills and preparing payment requests
- Ensured the verification of goods and invoices received, confirming their alignment with the quantity, price, and specifications detailed in the Purchase Order/Contract document for procurement
- Generated and revised various documents, encompassing correspondence, reports, drafts, memos, and emails
- Maintained a well-stocked inventory of office supplies for the department
- Prepared the weekly transportation plan for the program.
Program Assistant
International Relief and Development- IRD
11.2013 - 03.2015
- Developed comprehensive project concept notes for training and workshops conducted
- Provided support to all departmental projects, including logistical and administrative arrangements for fieldwork, as well as assistance to short-term and long-term personnel
- Maintained meticulous records and files, both in hard copy and electronically, for all projects and programs as required
- Assisted in the preparation of reports and the dissemination of crucial information
- Ensured the efficient day-to-day operations, development, and execution of projects, with a particular focus on monitoring activities and delivering timely reports to the program coordinator
- Produced weekly progress reports, and reports, and facilitated monthly meetings with community allies to review and discuss their ongoing activities.
Data Entry & Translator
UNICEF
10.2013 - 10.2013
- Undertook the role of Data Entry Specialist and Translator/Interpreter for the child labor assessment concerning Syrian refugees
- Conducted daily debriefing sessions with field assistants and formulated action plans
- Ensured timely follow-up on collected data and proficiently translated it into English for comprehensive analysis and reporting.
Costumer Service administration
Somaco Travel Company
03.2012 - 07.2012
- Devised and marketed travel plans, encompassing transportation, accommodations, insurance, and additional travel services
- Collaborated with clients to ascertain their requirements and provided expert guidance on suitable destinations, transportation options, travel schedules, associated costs, and lodging arrangements.
Education
MBA - Business Administration And Management
Cardiff School of Business
12.2024
Bachelor's degree -
University of Duhok- College Basic Education - English Language
Duhok, Iraq07.2013
Undergraduate Scholarship -
Deusto University
Bilbao, Spain06.2013
Languages
English
Arabic
Kurdish
Spanish
Timeline
Analyst - Onboarding Coordinator
Office Of The Prime Minister- KRG
02.2024 - Current
HR Admin Support
DNO Norwegian Company
08.2019 - 06.2023
Senior Education Assistant
UNHCR
10.2018 - 07.2019
Monitoring and Evaluation Officer
GOAL Global
09.2016 - 10.2018
Education Project Officer & MEAL Focal Point
Catholic Relief Service
07.2015 - 09.2018
Assistant Admin Officer
Catholic Relief Service
03.2015 - 07.2015
Program Assistant
International Relief and Development- IRD
11.2013 - 03.2015
Data Entry & Translator
UNICEF
10.2013 - 10.2013
Costumer Service administration
Somaco Travel Company
03.2012 - 07.2012
MBA - Business Administration And Management
Cardiff School of Business
Bachelor's degree -
University of Duhok- College Basic Education - English Language
Undergraduate Scholarship -
Deusto University
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