Qais Haikal
Columbia,MD
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Medical Interpreter
AMN Healthcare
Columbia, MD
09.2022 - Current
- Streamlined patient and provider interaction by providing channel of effective communication.
- Followed ethical codes to protect confidentiality of patient medical information.
- Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment.
- Translated documents about treatment directions and helped non-English speaking patients fill out medical forms.
Social Worker Case Manager
Catholic Charities Of Onondaga County
Syracuse, NY
12.2021 - 08.2022
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Administered assessments and developed academic goals based on specific disabilities and barriers to learning.
- Delivered comprehensive therapeutic services to children, adolescents, and adults to support child welfare and prevention services.
- Facilitated family therapy sessions between children, caregivers, and siblings to remediate conflict and build healthy relationships.
- Completed detailed charts to summarize interactions with patients and booked follow-up sessions.
- Trained specialized foster parents to care for children with severe behavioral and emotional needs.
- Partnered with local organizations to expand access to social and community services.
Assistant HR Manager
United Nations High Commission For Refugees
Kabul , Afghanistan
11.2018 - 08.2021
- Organized and led staff orientation programs and training to promote collaboration.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Processed employee claims involving performance issues and harassment.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Maintained human resources regulatory compliance with local, state and federal laws.
Education
Bachelor of Arts - Human Services
Pune University
India 08.2014 - 08.2018
No Degree - Certificate in Data Collection And Monitoring An
Tec Change Institute For Technology And Social
India 05.2001 -
Skills
Cultural insight
Fluent in ( English- Pashto- Dari-Hindi)
Video remote services
Patient escort
Medical support
Medical terminology
Analytical and Critical Thinking
Active Listening
Timeline
Medical Interpreter
AMN Healthcare
09.2022 - Current
Social Worker Case Manager
Catholic Charities Of Onondaga County
12.2021 - 08.2022
Assistant HR Manager
United Nations High Commission For Refugees
11.2018 - 08.2021
Bachelor of Arts - Human Services
Pune University
08.2014 - 08.2018
No Degree - Certificate in Data Collection And Monitoring An
Tec Change Institute For Technology And Social
05.2001 -