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Associate Principal Engineer

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At Redial, I excelled as a Customer Service Phone Agent, enhancing customer retention through personalized service and empathy. Mastering complaint resolution and data entry, I proactively streamlined processes, significantly boosting first-call resolutions. My commitment to ongoing training and adept problem-solving skills underscored my results-driven approach, ensuring customer loyalty and operational excellence.

I am flexible, self-motivating, reliable and an enthusiastic individual with good communication skills, confident in dealing with people. I Enjoy working on my own initiative or as part of a team, with a strong sense of responsibility and even under significant pressure, I possess a strong ability to work effectively.
Customer service professional with commitment to excellence and reputation for reliability. Known for achieving positive outcomes through effective communication and problem-solving. Focused on team collaboration and adapting to diverse customer needs, ensuring seamless service delivery. Strong interpersonal skills and customer-centric mindset valued by employers.
Professional, reliable customer service specialist. Skilled in managing inquiries, resolving issues, and providing support with positive attitude. Strong focus on team collaboration, adaptability, and achieving results. Proficient in communication, problem-solving, and maintaining customer satisfaction.

Knowledgeable and dedicated customer service professional with extensive experience in Type industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


  Logistics & Supply Chain Management Professional with over 5 years of experience seeking employment in an organization where I can utilize my professional experience, educational competency and strong work ethic towards achieving the organizational goals and objectives.
  Certified in Planning & Inventory Management and Basics of Supply Chain Management (CPIM & BSC)
  Certified in SAP ERP 6.0 EHP5 Functionality (WM,MM,PP,SD)
  Advance computer skills in word processing, spreadsheets, PowerPoint, Outlook and Adobe
  Good experience in Supply Chain Management, Logistics Management and Warehouse Management System
  Competence in coordination of materials and maintaining accurate inventory data to ensure perfect order fulfilment
  Ability to develop, implement and sustain performance improvement plans for suppliers, customers, and carriers
  Collaboration with teams, departments and stakeholders, and ability to meet deadlines, set priorities
  In-depth skills in the operations of the supply chain upstream and downstream sectors, improvement process
  Strong knowledge in vendor management, material management, category management and strategic sourcing
  Attention to details, good communications skills, team player, interpersonal, and problem-solving
  Expertise for the coordination of the flow of material across the Supply Chain process


Qais Moumand

Work History

Customer Service Associate

Education

Bachelor of Science - Political Science

Skills

Timeline

Customer Service Associate

Khana Noor University

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