QaShauna Dogue
Lithonia,GA
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service
- Direct dealing with customers, Responsible for running cash and card operations/ register which includes all financial transactions
- Responsible for maintaining good customer service
- Balancing audit register at the end of shift.
Care Coordinator
Direct Med Clinic
09.2023 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Supported patient care excellence via planning and interpretation of programs.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Documented vital signs and health history for patients in clinic and hospital environments.
Externship Student
R Medical Family Medicine
05.2023 - 06.2023
- Measured and recorded vital signs, Phlebotomy, EKG, Exam room prep sterilization, Triage, Infection control, Patient care, Greeted patients
- Enhanced clinic efficiency by maintaining accurate patient records and scheduling appointments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Ensured continuity of care through thorough follow-up with patients regarding test results, medications, or upcoming appointments.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Ashwood Clinic
Debra Watts
10.2013 - 05.2017
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Education
Medical Assistant
Good Careers Academy
San Antonio, TX06.2023
Certified Medical Assistant - Medical Assisting
Dr. Benjamin L Hooks Job Corp
Memphis, TN06.2013
Skills
- Administering Medications
- Vitals Collection and Documentation
- Medical terminology knowledge
- Medical Office Management
- Laboratory Specimen Collection
- Operating EKG Equipment
- Data Entry
- HIPAA Compliance
Certification
- CCMA Certification, 02/01/25
- BLS Certification, 02/01/25
- Certified Medical Assistant
Timeline
Care Coordinator
Direct Med Clinic
09.2023 - Current
Externship Student
R Medical Family Medicine
05.2023 - 06.2023
Ashwood Clinic
Debra Watts
10.2013 - 05.2017
Customer Service
Medical Assistant
Good Careers Academy
Certified Medical Assistant - Medical Assisting
Dr. Benjamin L Hooks Job Corp
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