Qashema Rogers
Florence,SC
Summary
I have proven to exceed and accomplish proficiency in various industries such as production, machine operation, customer care, retail etc. My strong work ethnic has driven significant improvements in developing my work skills to be efficiant and reliable. I strive to maintain availibility and flexibility to be able to work various shifts.
Overview
18
18
years of professional experience
Work History
Licensed Braider
Self Employed (Envy Her Braidz)
02.2013 - Current
- Braided hair in regular natural braids, box braids, with extensions and Senegalese twist.
- Designed flattering natural styles for variety of face shapes.
- Maintained a clean and organized workstation, ensuring a comfortable environment for clients during their appointments.
- Educated clients on proper hair care maintenance, resulting in healthier hair and longer-lasting braid styles.
- Balance and upkeep all revenue and profit information.
- Schedule appointments for clients service and secure appointment slot with deposit payments from clients.
Packer/Stacker
Ruiz Foods
01.2024 - 05.2024
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Maintained compliance meeting production expectation each work shift.
Assembly Production/Machine Operator Assembler
Huffmaster Companies
10.2021 - 12.2023
- Set up and ran machinery to produce exceptional products for industrial needs.
- Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
- Complied with company and OSHA safety rules and regulations.
- Assisted in training new operators, sharing knowledge and best practices for optimal performance
- .Monitor production to verify quality and completion of task in designated time frame.
- Assemble components, exceeding expected project milestones.
- Test finished products to perform quality assurance and identify any discrepancies.
- Operate multiple machine simultaneously to meet production requirements.
- Set-up and adjust equipment and properly configure machine for daily operation.
- Follow detailed instruction to operate machines with accuracy and produce quality products.
Customer Service Representative
Avis Budget Group
02.2018 - 03.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Updated account information to maintain customer records.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Line Operator
Mcentire Produce
06.2016 - 02.2018
- Loaded and unloaded product on and off conveyor line routinely.
- Followed best manufacturing practices for operation of production equipment.
- Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
- Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
- Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.
Line Operator
House Of Raeford
02.2016 - 02.2018
- Ensured a safe work environment by following all company policies and OSHA regulations, leading to fewer workplace accidents.
- Inspected products to verify companies compliance on correct quality.
- Met production targets and tight deadlines by collaborating closely with team members.
Housekeeping Supervisor
Ocean Reef Resort
05.2014 - 12.2015
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Completed schedules, shift reports, and other business documentation.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Housekeeping Supervisor
The Breaker Resorts
04.2012 - 05.2014
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Completed schedules, shift reports, and other business documentation.
Inspector in Quality Assurance and Quality Control
Datwyler Rubber & Plastics
06.2006 - 09.2012
- Provided training for new inspectors on proper inspection techniques, tools, and best practices, resulting in improved team performance.
- Exceeded productivity goals by efficiently prioritizing tasks based on deadlines while maintaining strict attention to detail during inspections.
- Acted as a liaison between departments to facilitate clear communication regarding product specifications and any necessary adjustments required due to non-conformance findings during inspections.
- Collaborated with engineering teams for the successful resolution of complex quality issues, ensuring product performance met or exceeded customer expectations.
- Maintained accurate records of all inspection activities, providing timely reporting to management on key performance indicators related to quality assurance efforts.
- Reduced manufacturing defects by conducting thorough inspections of materials, components, and finished products.
Education
High School Diploma -
Mullins High School
Mullins, SC06.2004
Skills
Quality Control
Workplace Safety
Automated Assembly
Strong Work Ethnic
OSHA
Great Communication
Attentive to Details
- Product Packaging
Requirements Analysis
Data Entry
Customer Service Rep & Assistance
Business Administration
Warehouse Safety
Timeline
Packer/Stacker
Ruiz Foods
01.2024 - 05.2024
Assembly Production/Machine Operator Assembler
Huffmaster Companies
10.2021 - 12.2023
Customer Service Representative
Avis Budget Group
02.2018 - 03.2020
Line Operator
Mcentire Produce
06.2016 - 02.2018
Line Operator
House Of Raeford
02.2016 - 02.2018
Housekeeping Supervisor
Ocean Reef Resort
05.2014 - 12.2015
Licensed Braider
Self Employed (Envy Her Braidz)
02.2013 - Current
Housekeeping Supervisor
The Breaker Resorts
04.2012 - 05.2014
Inspector in Quality Assurance and Quality Control
Datwyler Rubber & Plastics
06.2006 - 09.2012
High School Diploma -
Mullins High School
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