Qasim Gulamhusein

• Led a team of relationship bankers, overseeing daily operations and ensuring adherence to bank policies and regulatory requirements.

• Developed and implemented training programs that improved team productivity and client satisfaction scores by 15%.

• Successfully managed a portfolio of high-net-worth clients, providing personalized financial solutions and achieving 120% of sales targets consistently.

•Coordinating with other departments for smooth functioning of various banking activities.

•Maintaining up-to-date knowledge of banking products and services offered by the bank.

• Built and maintained strong relationships with clients, assessing financial needs and recommending appropriate products and services.

• Exceeded quarterly sales goals by 20% through proactive client outreach and effective cross-selling techniques.

• Resolved complex client issues promptly, ensuring high levels of satisfaction and retention.

• Collaborated with team members to develop innovative solutions for meeting customer needs while maintaining profitability goals set by the bank's senior management.

• Maintained an in-depth knowledge of banking products, services, and regulatory requirements.