Qeasia Williams
Nashville,TN
Summary
Dynamic leader with expertise in team supervision and problem-solving at Taco Bell and Chipotle. Fostered collaboration and managed diverse teams to consistently exceed goals. Skilled in cash handling and people management, consistently achieving high customer satisfaction through exceptional service and efficiency. Demonstrates keen attention to detail and unwavering commitment to excellence.
Overview
3
3
years of professional experience
Work History
Team Leader
Taco Bell
09.2020 - 10.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Team Member
Chipotle
07.2020 - 08.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
High School Diploma -
Lead Academy
05.2023
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- People management
- Work Planning and Prioritization
- Overseeing daily activities
- Cash handling
- Sales expertise
Timeline
Team Leader
Taco Bell
09.2020 - 10.2023
Team Member
Chipotle
07.2020 - 08.2022
High School Diploma -
Lead Academy
Similar Profiles
Calixto AgustinCalixto Agustin
Restaurant General Manager at Taco Aloha Dab Taco BellRestaurant General Manager at Taco Aloha Dab Taco Bell
Samantha BateySamantha Batey
manager at Taco Bell/ Bell-comanager at Taco Bell/ Bell-co
Bee PopeBee Pope
Crew Member at Taco BellCrew Member at Taco Bell