Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.
Sales agent/Costumer Service agent for Sunrise Communication AG: Consistent monthly recognition for exceeding company sales goals, developed Italian language retention division, team leader, super-user of Clarify system, high ranking retention agent internationally (Switzerland, Austria, and Kosovo)
Developed strong relationships with clients through excellent customer service and regular followups.
Assisted call-in customers with questions and orders.
Increased sales and customer satisfaction through personalized servicing.