Qendrim Qoku
Brooklyn,NY
Summary
Accomplished Director of Photography with a proven track record at Qoku Production, enhancing guest satisfaction and streamlining operations. Expert in visual composition and client communication, I significantly improved service delivery by tailoring experiences and efficiently managing VIP requests. Skilled in both technical equipment knowledge and fostering strong client relationships, ensuring high retention rates and exceptional service standards.
Overview
12
12
years of professional experience
Work History
Director of Photography
Qoku Production
12.2012 - Current
- Streamlined front desk operations for increased efficiency and improved guest experiences.
- Maintained accurate records of guest preferences, enabling tailored services and personalized recommendations.
- Provided exceptional assistance to VIP guests, managing unique requests and exceeding expectations consistently.
- Enhanced guest satisfaction by promptly addressing inquiries and providing personalized recommendations.
Assistant Manager
GMG Realty
09.2020 - 09.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Concierge Supervisor
Oosten
01.2017 - 08.2020
- Streamlined front desk operations for increased efficiency and improved guest experiences.
- Maintained accurate records of guest preferences, enabling tailored services and personalized recommendations.
- Provided exceptional assistance to VIP guests, managing unique requests and exceeding expectations consistently.
- Enhanced guest satisfaction by promptly addressing inquiries and providing personalized recommendations.
Account Manager
Top Channel" TV
09.2014 - 12.2016
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Education
Bachelor Of Science -
28 Nentori
Debar, North Macedonia06.2014
Skills
- Aspect ratio understanding
- Shutter speed manipulation
- Focus Pulling
- Visual composition
- Client Communication
- Script Analysis
- Drone cinematography
- Film editing
- Technical equipment knowledge
- Slow-motion capture
- Color grading
- Lighting techniques
Accomplishments
Establishing the visual style of a production and leading the photography sessions to achieve the creative vision
Languages
English
Native or Bilingual
Timeline
Assistant Manager
GMG Realty
09.2020 - 09.2024
Concierge Supervisor
Oosten
01.2017 - 08.2020
Account Manager
Top Channel" TV
09.2014 - 12.2016
Director of Photography
Qoku Production
12.2012 - Current
Bachelor Of Science -
28 Nentori
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