Qiamuddin Baha
Skokie,ILLINOIS
Summary
Resourceful professional in administrative management known for high productivity and efficient task completion. Possess specialized skills in workflow coordination, staff supervision, and process improvement. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organizational goals.
Overview
3
3
years of professional experience
Work History
Intake Coordinator
Refugeeone
Chicago, IL
12.2021 - Current
- Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
- Maintained accurate records of client intakes in electronic database system.
- Conducted comprehensive interviews with potential clients to determine eligibility for services.
- Provided information and resources to individuals, families, and groups seeking assistance.
- Created individualized service plans for each client based on their unique needs and goals.
- Assisted in determining appropriate referrals for clients to other community agencies or programs.
- Assisted in developing policies and procedures related to intake processes.
- Addressed and resolved client concerns or complaints related to the intake process.
- Coordinated the intake process, ensuring all required documentation was collected and processed.
- Coordinated with external agencies and community partners to facilitate referrals and access to services.
Case Manager
Refugeeone
Chicago, ILLINOIS
12.2021 - 06.2022
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Conducted home visits to assess the safety of living environments for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Compiled reports on cases and submitted them to supervisors as required.
- Monitored client progress through regular follow-up contacts.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Participated in professional development activities related to case management best practices.
- Assisted individuals with eligibility for available benefits.
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Assisted clients in setting realistic goals and developing action plans.
- Educated clients and their families about their rights and available community resources.
Education
High School Diploma -
Sultan High School
01-2000
Skills
- Data Entry
- Performance Management
- Office Management
- Teamwork and Collaboration
- Self Motivation
- Microsoft Office
- Team building
- Adaptability
- Goal Setting
- Team Collaboration
- Problem-solving abilities
Languages
English
Professional
Timeline
Intake Coordinator
Refugeeone
12.2021 - Current
Case Manager
Refugeeone
12.2021 - 06.2022
High School Diploma -
Sultan High School
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