Qian Hamel
Schaumburg,IL
Summary
Design consultant and leader with proven ability to navigate ambiguity and implement innovative solutions. Expertise in visual alignment and experience mapping to enhance decision-making processes. Strong collaboration skills with cross-functional teams to drive project success.
Overview
17
17
years of professional experience
Work History
Design Lead
Edward Jones
Schaumburg, Illinois
09.2022 - Current
- Employed design thinking techniques to comprehend and pinpoint issues, accepted ambiguity and organizes complexity into manageable solutions.
- Led and orchestrated workshop and co-creation session to synchronize stakeholders on direction, strategy, and vision In different complex projects.
- Designed storyboard articulating vision more effectively to executive level, speeding up decision-making on banking.
- Translated user research findings into actionable personas to guide product development.
- Established Common Experience Framework to guide firm transition toward more experience-led structure.
- Developed user journey maps and service blueprints to analysis current and future state, and discover strategic opportunities and address gaps in Workplace.
- Developed prototype and analyzed new concepts with end user, surpassing hiring objective for Women advisor in New York area.
Lead designer
Weber Grill
Palatine, Illinois
06.2018 - 09.2022
- Led complex global projects encompassing research, design strategy, concepts, and production.
Drove development of diverse products including consumer electronics and commercial grilling websites. Received Red Dot award for outstanding grill design excellence. Recognized internally with R&D award for innovative contributions. - Directed weber.com project from concept to high-fidelity prototype, evaluating concept across organization, and steering design strategies for large cross-functional team including engineers, product managers, and marketing professionals. Increased sale by 20%.
- Supporting design manager in developing playbook for establishing design department guidelines.
- Constructed and applied user journey map to guide user research, concept brainstorming session.
- Deviated decision-making from using cost as the main deciding factor to persona and user needs.
Lead UX designer
HLB LLC. (Design Consultancy)
Evanston, Illinois
06.2018 - 02.2019
- Steered tape measure design back on course by employing user flows for visualizing user experiences across cross-functional teams.
- Accelerated product development process by 20% on average via timely presentation of prospective solutions to enhance dialogue and influence key design strategies
- Facilitated brainstorming sessions while championing user experience through research findings.
Industrial Designer
Product Development Tech (Design Consultancy)
Lake Zurich, Illinois
05.2016 - 12.2017
- Led or supported 20+ projects across industries (aerospace, medical, firearm, pharmaceutical, tech), partnering closely with marketing, UX, and engineering.
- Conducted or participated in various kinds of user research across the product lifecycle, e.g. design trends, user personas, and competitive benchmarking.
- Applied research findings to guide design direction and educate clients, strengthening client relationships.
Industrial Design Intern
Remote Sensor Institute
Beijing, China
07.2009 - 08.2010
- Developed weather-proof GPS for military use
- Conducted in-field prototype testing, applying findings to improve shock-proofing
Industrial Design Intern
BAIC Group (Beijing Automotive Group CO., Ltd)
Beijing, China
08.2008 - 08.2009
- Conducted user research to identify consumer values, motivations, and aspirations. Applied findings to redesign dashboard and steering wheel design
Education
Master of Arts - Industrial Design
Arizona State University
Tempe, AZ05-2015
Bachelor of Science - Industrial And Product Design
Beijing Institute of Fashion Technology
Beijing, China05-2010
Skills
- Design thinking
- Prototype development
- Problem-solving with ambiguity
- User research analysis and synthesis
- Service blueprinting
- Product strategy
- Stakeholder management
- Cross-functional collaboration
- Project leadership
- Visual storytelling
- Team facilitation
- Sense making
Accomplishments
- Red Dot Design Award
Timeline
Design Lead
Edward Jones
09.2022 - Current
Lead designer
Weber Grill
06.2018 - 09.2022
Lead UX designer
HLB LLC. (Design Consultancy)
06.2018 - 02.2019
Industrial Designer
Product Development Tech (Design Consultancy)
05.2016 - 12.2017
Industrial Design Intern
Remote Sensor Institute
07.2009 - 08.2010
Industrial Design Intern
BAIC Group (Beijing Automotive Group CO., Ltd)
08.2008 - 08.2009
Master of Arts - Industrial Design
Arizona State University
Bachelor of Science - Industrial And Product Design
Beijing Institute of Fashion Technology
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