Qiana Brooks
Transit Operator
Antioch,CA
Summary
Seasoned Class B Shuttle Driver and Transit Bus Operator, notably with Ac Transit, excelling in safe driving practices and traffic laws compliance. Demonstrated expertise in GPS operation and exceptional ability in ensuring passenger comfort and safety, achieving a significant improvement in operational performance. Skilled in conflict resolution and efficient route planning, enhancing passenger satisfaction and service reliability.
Overview
6
6
years of professional experience
Work History
Class B Shuttle Driver
RydeTrans @Lawerence Berkeley National Labortory
01.2023 - 09.2024
- Handled unexpected situations calmly, implementing appropriate solutions to ensure uninterrupted transportation services.
- Operated shuttle in compliance with local driving laws while prioritizing safe driving practices at all times.
- Ensured efficient pick up and drop off service of passengers while abiding by established routes and schedules.
- Participated in ongoing training sessions aimed at improving skills like defensive driving techniques resulting in increased overall performance.
- Collaborated with dispatchers to receive route updates, avoiding potential delays or hazards on the road.
Transit Bus Operator
Ac Transit
03.2019 - 08.2022
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
Education
Associate of Arts - Creative Writing
Laney College
Oakland, CASkills
- Traffic laws compliance
- Safe Driving Practices
- Air Brake Operation
- GPS Operation
- Wheelchair lift operation
- Passenger Endorsement
Timeline
Class B Shuttle Driver
RydeTrans @Lawerence Berkeley National Labortory
01.2023 - 09.2024
Transit Bus Operator
Ac Transit
03.2019 - 08.2022
Associate of Arts - Creative Writing
Laney College
Work Preference
Work Type
Full TimePart TimeImportant To Me
Healthcare benefitsWork-life balanceCareer advancementWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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