Compassionate STNA with extensive experience at Crossroads Hospice and Palliative Care, skilled in end-of-life care and HIPAA compliance. Proven ability to enhance patient satisfaction through effective communication and personalized support. Trained new staff in best practices, ensuring high-quality care and safety in all patient interactions.
Work History
STNA
8 Years 7 Months
Crossroads Hospice and Palliative Care | 01.2018 - Current
Assisted patients with daily living activities, ensuring comfort and dignity.
Monitored patient and reported changes to nursing staff promptly.
Maintained cleanliness and organization of patient areas to promote safety.
Documented patient care accurately in electronic health records system.
Communicated effectively with patients and families to address concerns and needs.
Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
STNA
18 Years 1 Month
Senior Lifestyle at Seasons | 07.2008 - Current
Monitored vital signs and reported changes to nursing staff promptly.
Collaborated with interdisciplinary team to develop individualized care plans.
Supported training of new staff members in best practices for patient care.
Assisted patients in daily activities, promoting their independence and dignity.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.