Qi Ana McKnight
Rosamond,CA
Summary
Proven leader and effective communicator, adept at implementing data-driven strategies that improve teaching and learning. Proficient in evaluating and monitoring student performance. Positive relationship builder with a transformative mindset. Dedicated to improving outcomes for all students, most notably low-performing student groups.
Overview
15
15
years of professional experience
Work History
Education Specialist- Department Chair
Eastside Union School District
Lancaster, CA
08.2017 - Current
- Provides individualized support for students with special needs, adapting instructional approaches to give students access to grade level curriculum.
- Implements data-driven instruction by implementing formative assessments throughout lessons and adjusting based on student comprehension.
- Communicates progress to students and their families.
- Lead PLCs that introduced evidence-based instructional strategies to improve teaching and learning.
- Collaborates with other teachers to discuss successes and areas needing improvement, analyze student data, and implement effective teaching strategies across curriculum.
- Oversees the special education department on campus. Ensures that case managers remain in compliance with local, state, and federal regulations.
Long-Term Substitute Teacher
Eastside Union School District
Lancaster, CA
01.2017 - 06.2017
- Delivered Spanish instruction in the regular teachers absence.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Evaluated student work, assigned grades, and provided feedback to students and their families.
- Maintained daily attendance records, and grade-book for progress reporting.
Substitute Teacher
Southern Kern Unified School District
Rosamond, CA
08.2013 - 06.2017
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
Customer Service Liaison
Bank Of America, NA
Lancaster, CA
06.2009 - 09.2013
- Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.
- Developed strong rapport with customers, fostering trust and loyalty through attentive service provision.
- Provided valuable input during process improvement discussions, contributing ideas drawn from daily client-facing experiences.
- Trained new hires in company policies, procedures, and best practices for optimal customer service performance.
- Established long-term relationships with key clients, acting as their primary point of contact and trusted advisor throughout their journey with the organization.
- Exceeded performance targets consistently by applying excellent organizational skills and attention to detail.
- Maintained accurate records of customer interactions within CRM system, ensuring continuity of service across team members.
Education
Master of Arts - Educational Leadership
University of Massachusettes Global
Irvine03.2025
Master of Arts - Teaching
Brandman University
Irvine, CABachelor of Arts - Social Sciences
Chapman University
Orange, CAAssociate of Arts - Liberal Arts And General Studies
Antelope Valley College
LancasterSkills
Special Education Department Chair
Instructional Leadership Team Member
Culture & Climate Team Member
Contract Negotiations Team Member
Timeline
Education Specialist- Department Chair
Eastside Union School District
08.2017 - Current
Long-Term Substitute Teacher
Eastside Union School District
01.2017 - 06.2017
Substitute Teacher
Southern Kern Unified School District
08.2013 - 06.2017
Customer Service Liaison
Bank Of America, NA
06.2009 - 09.2013
Master of Arts - Educational Leadership
University of Massachusettes Global
Master of Arts - Teaching
Brandman University
Bachelor of Arts - Social Sciences
Chapman University
Associate of Arts - Liberal Arts And General Studies
Antelope Valley College