Qiana Rackley
Wesley Chapel
Summary
Results-driven pharmacist with 20+ years of experience, combining deep clinical knowledge with strategic expertise in PBM formulary management, manufacturer rebate contracting, and market access strategy. Skilled in cross-functional collaboration with sales, legal, and medical teams to drive commercial success and payer compliance.
Overview
20
20
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Senior Director, Industry Relations
OptumRx
10.2020 - Current
- Develop, recommend and execute contracting strategies for Commercial, Medicare and Medicaid
- Assist in dispute resolution with pharmaceutical manufacturers
- Evaluate, interpret and update contract language
- Develop detailed clinical information associated with various therapeutic categories
- Analyzed market trends to inform product development and positioning strategies.
Associate Director, Client Account Manager
OptumRx
05.2011 - 10.2020
- Analyzed data trends to inform decision-making and optimizing formulary strategy
- Supervise team of pharmacists and data analysts to support key Managed Medicaid and Part D clients
- Established strong working relationships with key clients including
- Develop and present quarterly business performance reviews
Director of Pharmacy
Quality Health Plans
Tampa
04.2008 - 04.2011
- Oversaw pharmacy operations and ensured compliance with regulatory standards for Medicare Part D/B
- Managed pharmacy staff, fostering a collaborative and efficient work environment.
- Developed and implemented medication management protocols for patient safety.
Pharmacy Manager
Wellcare
Tampa
01.2006 - 01.2008
- Managed pharmacy operations ensuring compliance with state and federal regulations.
- Supervised pharmacy staff to improve service efficiency and team performance.
- Developed and implemented training programs for new pharmacy employees.
- Developed and managed Medication Therapy Management Program
Education
MBA -
Capella University
06.2023 - 09.2024
Doctor of Pharmacy -
Florida Agricultural And Mechanical University
Tallahassee, FL 08.1996 - 04.2002
Skills
- Contract negotiation
- Market analysis
- Regulatory compliance
- Data interpretation
- Strategic planning
- Effective communication
- Clinical knowledge
Certification
- Registered Pharmacist - Florida Board of Pharmacy; PS36676 (active)
Timeline
MBA -
Capella University
06.2023 - 09.2024
Senior Director, Industry Relations
OptumRx
10.2020 - Current
Associate Director, Client Account Manager
OptumRx
05.2011 - 10.2020
Director of Pharmacy
Quality Health Plans
04.2008 - 04.2011
Pharmacy Manager
Wellcare
01.2006 - 01.2008
Doctor of Pharmacy -
Florida Agricultural And Mechanical University
08.1996 - 04.2002