Qiana Wilson
Angeles,TX
Summary
Forward-thinking team leader with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. A hardworking individual focused on continuous operational improvement.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Operations Specialist
Kevin Davis Insurance Services, An Amwins Company
04.2023 - Current
- Collected, arranged, and input information into database system.
- Tracked and analyzed reports to determine needed improvements.
- Motivated and trained employees to maximize team productivity.
- Developed and updated tracking spreadsheets using Microsoft Excel.
- Managed over 50 emails per day
Senior Underwriter
Kevin Davis Insurance Services
04.2015 - 04.2023
- Applied knowledge of underwriting guidelines to maintain compliance with applicable regulations and company standards.
- Supported review, acceptance or denial of new or renewal business after carefully reviewing all information.
- Guided, mentored and coached underwriters in both technical and professional skills, instilling best practice and company standards.
- Worked alongside marketing department to effectively cross-sell company's offerings.
Underwriter
Kevin Davis Insurance Services
04.2008 - 04.2015
- Review & appraises applications to determine if application meets the underwriting standards & guidelines for insurance coverages.
- Uses knowledge & independent judgement to determine eligibility of risks when compared to underwriting guidelines and department standards.
- Analyze loss information, rate policies and prepare/ forward quotes, binders, declination and endorsement to agent within the time frame established by department standards.
- Collaborated with other professionals to develop innovative underwriting solutions.
Education
Bachelor of Science - Management
California State University, Northridge
Northridge05.2021
Associate of Science - Business Administration
West Los Angeles College
Culver City, CA12.2018
Skills
- Organization
- Data Analysis
- Problem-Solving
- Communication
- Team Leader
- Project Management
- SME (Subject Matter Expert)
Certification
Property & Casualty Insurance License #0H49232
Timeline
Operations Specialist
Kevin Davis Insurance Services, An Amwins Company
04.2023 - Current
Senior Underwriter
Kevin Davis Insurance Services
04.2015 - 04.2023
Underwriter
Kevin Davis Insurance Services
04.2008 - 04.2015
Bachelor of Science - Management
California State University, Northridge
Associate of Science - Business Administration
West Los Angeles College
Property & Casualty Insurance License #0H49232
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