Qiara GRAYER
LAS VEGAS,NV
Summary
Driven professional with a track record of enhancing client satisfaction at PetSmart through innovative behavior modification techniques and effective problem-solving. Excelled in merchandise management at Burlington, demonstrating exceptional customer service and inventory control skills. Proven reliability, punctuality, and ability to improve operational efficiencies. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
Work History
Dog Trainer
PetSmart
11.2021 - Current
- Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
- Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
- Observed dogs in various settings to determine behavioral concerns and problems.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
- Maintained clean training arena for group classes.
- Consulted with owners to discuss behavioral concerns and determine final goals.
Merchandise Stocker
Burlington
12.2020 - 09.2021
- Ensured accurate inventory counts by conducting regular audits and updating system records accordingly.
- Facilitated seasonal product transitions, ensuring smooth integration of new items into existing displays per company guidelines.
- Aided in efficient inventory control measures, identifying potential overstocks or shortages based on sales trends.
- Supported loss prevention efforts, monitoring store areas for possible theft incidents while performing daily tasks.
- Enhanced customer satisfaction by promptly assisting with product inquiries and location requests.
Education
High School Diploma -
Bonanza High School
Las Vegas, NV06.2017
Skills
- Behavior Modification
- Obedience training
- Creative Problem-Solving
- Positive Reinforcement Training
- Customer Service
- Customer Assistance
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Money Handling
- Reliability and punctuality
Timeline
Dog Trainer
PetSmart
11.2021 - Current
Merchandise Stocker
Burlington
12.2020 - 09.2021
High School Diploma -
Bonanza High School
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