QINGHAI CHENG

• Responsible for analyzing, forecasting, and aligning the company's revenue targets to ensure consistent achievement
• Responsible for the design and implementation of the company's performance management system
• Developed strategic plans to achieve organizational goals, ensuring alignment with company''s mission and vision.
• Managed global material logistics and value-added service system construction, optimizing operational efficiency
• Coordinated cross-functional teams to successfully execute large-scale projects on time and within budget constraints.
• Conducted process optimization, operational data analysis, cost control, and KPI tracking

Description :

• Established the first coal testing laboratory in Central China for CCIC, achieving zero-to-one breakthrough in the region
• Collaborated with department heads to establish goals and work plans.
• Managed multiple projects simultaneously while maintaining focus on meeting key milestones.

Achievements :

• ncreased annual revenue from 780K RMB in 2018 to 11.46 million RMB in 2021.
• Expanded the team by 30 members and added 20 new pieces of equipment.

• Provided technical support for overseas clients, including equipment installation, troubleshooting, and training
• Successfully completed equipment commissioning in 10+ countries, improving customer satisfaction by 20%
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Responded to customer inquiries and provided technical assistance over phone and in person.