Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Qingyu Fan

Fresh Meadows,NY

Summary

Results-driven professional with a diverse background spanning managerial, customer service, and educational roles.

Overview

5
5
years of professional experience

Work History

Manager

Haagen Dazs
07.2020 - 04.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Increased Sales by 15%

Front Desk Agent

Taichi Spa&massage
06.2021 - 09.2022
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Collected room deposits, fees, and payments.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Used internal software to process reservations, check-ins and check-outs.
  • Managed over 40 customer calls per day

Teacher's Assistant

Elite Academy
02.2018 - 05.2019
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Graded assignments and reported individual progress to teacher.

Education

Bachelor of Arts - Business Administration And Management

SUNY At Buffalo
Buffalo, NY
05.2023

Skills

  • Control of Expenses
  • Information Confidentiality
  • Process Payments
  • Driving

Languages

Chinese (Mandarin)
Native or Bilingual
English
Full Professional

Timeline

Front Desk Agent

Taichi Spa&massage
06.2021 - 09.2022

Manager

Haagen Dazs
07.2020 - 04.2023

Teacher's Assistant

Elite Academy
02.2018 - 05.2019

Bachelor of Arts - Business Administration And Management

SUNY At Buffalo

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Qingyu Fan