Qiong Zhang
Dublin,CA
Summary
Technical Revenue Operations & AI Data Analyst with a unique background bridging Software Engineering, Sales Operations, and Accounting (GPA: 4.0/4.0). Expert in the "Lead-to-Revenue" lifecycle, specializing in automating complex commission structures, designing AI-powered financial dashboards, and managing ERP/CRM integrations. Proven track record of saving 100+ man-hours annually through process automation and data visualization.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales Operations Analyst
LingoAce
San Mateo, USA
03.2022 - 03.2023
- Commission Automation: Engineered and automated sales commission and spiff calculation logic, ensuring 100% accuracy and saving 100+ man-hours annually.
- AI-Enhanced Reporting: Designed and maintained AI-driven analytical dashboards for Sales and Marketing stakeholders, providing real-time visibility into pipeline health.
- Process Optimization: Optimized marketing channel categorization and lead flow, enabling actionable ROI analysis and increasing data-driven decision-making efficiency.
- System Troubleshooting: Acted as a technical liaison for Salesforce troubleshooting, providing escalation and workaround solutions to minimize sales downtime.
Sales Operation Analyst
New Home Professionals
Dublin, USA
01.2019 - 03.2022
- Strategic Revenue Alignment: Optimized front-end sales strategies by analyzing the transition of assets from Construction in Progress (CIP) to Finished Goods Inventory. Successfully accelerated the closing process for Quick Move-in (QMI) units, significantly improving operating cash flow and reducing corporate financial leverage.
- Data Visualization Layer: Designed a custom reporting layer in Salesforce to bridge adoption gaps, transforming raw data into customer insights for sales conversations.
- Workflow Oversight: Streamlined department workflows and managed community sales team reports, ensuring data integrity across the CRM platform.
IT Management (Financial Information Systems)
Shanghai Luwan District Finance Bureau
, China
07.2009 - 09.2015
- System Custodian: Responsible for the district’s financial information system; developed custom software for financial budgets and automated reporting.
- Strategy Development: Researched and integrated new technologies into government financial offerings to enhance strategy and reporting accuracy.
Software Engineer
Digital China
Shanghai, China
08.2006 - 07.2009
- ERP Development: Coded C++ and MySQL to develop ERP programs and fulfillment processes within a cloud server architecture.
Education
Accounting Technician Certificate of Achievement - Financial & Managerial Accounting, Data Analytics, Corporate Finance, and Taxation
Las Positas College
Livermore, CA01-2026
Bachelor of Science - Computer Science
Shanghai Ocean University
Skills
- SQL
- Python
- Tableau
- Power BI
- Expert Excel
- Google Analytics
- Salesforce CRM
- Stripe
- ERP Development
- C
- Financial Reporting
- Revenue Recognition
- Sales Commission Automation
- Budgeting
- Proformas
- Full-funnel Marketing Analytics
- Lead Categorization
- ROI Tracking
Certification
- Digital Marketing Certificate of Achievement
- Google Analytics Certified
- Google Ads Certified
- California Real Estate License
- Mortgage Loan Originator (MLO) Certification
Languages
- Native Mandarin
- English
Timeline
Sales Operations Analyst
LingoAce
03.2022 - 03.2023
Sales Operation Analyst
New Home Professionals
01.2019 - 03.2022
IT Management (Financial Information Systems)
Shanghai Luwan District Finance Bureau
07.2009 - 09.2015
Software Engineer
Digital China
08.2006 - 07.2009
Accounting Technician Certificate of Achievement - Financial & Managerial Accounting, Data Analytics, Corporate Finance, and Taxation
Las Positas College
Bachelor of Science - Computer Science
Shanghai Ocean University